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Knox Manage 2.2.0 release notes

Last updated July 26th, 2023

Please refer to the below list of new features and improvements to be released with Knox Manage version 2.2.0, scheduled for Thursday, March 28, 2019.

  • Work profile on fully managed device (COMP)
  • Mobile Admin
  • Device command for screen lock
  • Auto-execution of Remote Support to device
  • Kiosk Wizard enhancements

UX improvements

The Knox Manage console UX will gradually be updated beginning from March until September. As a first step, this release includes improved UI/UX of buttons and pop-up windows as shown below.


  • New look and feel
  • Updated location of Save and Cancel buttons
  • Added Save Draft button

Dialogs and popups:

  • Background, font, and underline of the upper title
  • Background of lower action bar

Work profile on fully managed device (previously known as COMP)

There are two types of Android Enterprise enrollment for company-owned devices; one is fully managed device and the other is work profile on fully managed device.

Fully managed device enables IT admins to have full management over the device side (which is exclusively used for work purpose, DO).

Work profile on fully managed device can control both the device and profile, COMP.

Employee-owned devices can set up work profiles regardless of the enrollment type.

One AE profile can have policies for both fully managed device (DO) and work profile (PO).

Extended search period of audit log

The maximum period for audit log search has been extended from one week to one month (30 days).

Limited Enrollment settings location

The Limited Enrollment settings can now be found under both Setting > Configuration and Setting > Android > Limited Enrollment. Modifications made on either one of the two sides will be reflected in both settings.

Mobile version of Knox Manage console (Mobile Admin)

Knox Manage now supports a mobile version of its console, called Mobile Admin. When accessing the console from mobile devices, the Go to Mobile Admin button will show up.

Mobile Admin supports overall menus and features. IT admins can check the dashboard, user list and device list, and send device commands such as device lock/unlock from mobile.

Sorting in KM app store

End users can sort applications by registration time or name in the app store within the KM agent in legacy mode. The default list is sorted by registration, same as before the release.

Release note pop-up notification

After signing into the Knox Manage console, IT admins can see a summary pop-up notification about major enhancements from the recent release, as depicted in the below screenshot.

New device command for screen lock

Screen lock feature has been added. There are now two types of device lock commands.

Lock Screen command can simply turn off the device screen. If the end user has not set a screen lock option, the display can be turned on again without password validation. If screen lock was set, the screen lock password should be entered to unlock.

Lock Device command can lock the device. The password to unlock the device is managed by Knox Manage. The end user must ask the IT admin to unlock the device.

EMM client lock in EMM category has been changed to Lock EMM Client to avoid confusion.

Additional information shown on location dashboard

Previously, only the mobile ID was shown on the device location dashboard.

Additional mobile information such as IMEI, serial number and mobile number is now provided on the map, as shown below.

Application execution count

IT admins can check how many times apps were executed and the number of months.

The count is reset to 0 after device factory reset, which means count per application persists regardless of uninstallation. The number of months means [current month—the month that app was installed +1].

Automatic configuration of Wi-Fi 802.1xEAP

Wi-Fi 802.1xEAP (PEAP) setting can be pushed and automatically configured to the device without end user input.

Until the release, there was a pop-up notification to set the password, which prohibited automatic configuration.

Auto-execution of Remote Support on devices

When initiating Remote Support from the KM console, IT admins can decide whether to require end user’s consent (opt-in) or to automatically run (force mode).

Kiosk Wizard UX enhancements and widget updates

  • Previously, Package name and Version were mandatory; now they will be automatically generated.
  • When creating a multi-app kiosk, the initial package name will be automatically generated. If necessary, this can be updated before saving.
  • Whenever modifications are made, the version number is increased automatically. A manual update is also available to allow, for example, updating from 1.2.8 to 2.0.0.
  • Memo widget is removed from the Kiosk Wizard.
  • Clock and Calendar widgets will provide localized language based on the device language setting. A total of six languages are supported—English, Portuguese, Spanish, French, Deutsch and Italian. For unsupported languages such as Korean, the language will be set to English.

Simplified Kiosk Wizard workflow

If a Multi Kiosk application is added through the + button in Applications > Kiosk applications, the KM console provides a pop-up window to bridge the Device Profile and Kiosk application.

Additionally, this provides a bridge to update the kiosk application on every target device right after updating Kiosk application. There is no need to push the update command through the Kiosk app list.

Updated information icon in Knox Manage agent

For better visibility, the information icon within Kiosk mode has been changed as depicted below; the icon is easier to distinguish against both light and dark backgrounds.

Enhancement to Wi-Fi configurations on tablets

Until this release, allowing the Wi-Fi setting within Kiosk mode would expose access to other setting options in tablet devices. The UI/UX has been improved to enhance security by hiding access to other setting options as shown below.

Application Workflow Enhancement

Application workflow design has been changed from Save & Assign during initial app registration to adding the app and/or assign/apply later.

Miscellaneous enhancements

  • (Console) User ID (Device Enrollment)

    • User ID field for device enrollment is no longer case sensitive. The end user will not need to double check capital letters when entering their ID.
  • (Console) Help Button when Adding Public Application

  • (Console) Page Numbering Enhancement at Kiosk Wizard

  • (Console) Simplified Group Lists in Reference Data

    • Due to under-utilization of the feature, Reference Data is minimized to hide all options except Position, Security Level and Site groups.(Agent) Auto-reassignment of Profile after Agent Update
  • Newly-released recent features can only run on the agent with the latest version. Previously, IT admin had to update KM agent to the latest version, and then re-assign profile policy again in order to implement newly-released features.

  • To minimize inconvenience, profiles will be automatically re-configured on the device-side once the agent is updated to the latest version. This is limited to devices with agent 2.1.7 or above. For example, devices on which the agents were updated from 2.1.5 to 2.2.0 still require manual re-assignment.

  • (Console) New Device command for attestation

    • IT admins can send a device command to check the attestation status of each device regardless of any pre-configured MDM profile configurations (the policy is available under Security > Attestation ). Previously, setting up this MDM policy to “use” was a pre-condition.

Resolved issues and improvements

  • [00159878 / KMVOC-7711] Issues to access Wi-Fi SSID configures through KM Android Enterprise Profile
  • [00160600 / KMVOC-7729] Force Close of Kiosk mode app when try to access settings from Kiosk mode
  • [00160118 / KMVOC-7730] Device Lock Timeout not working properly on SM-J737V
  • [00161543 / KMVOC-7767] Android Enterprise - limitation in Settings
  • [00161407 / KMVOC-7778] Issues with Kiosk Browser Screensave
  • [00161848 / KMVOC-7780] Force GPS on not working on G532M with Android 6.0.1
  • [00162042 / KMVOC-7783] Kiosk MDM Device Command Update Application Not working
  • [00161512 / KMVOC-7784] Unable to send device commands for general groups
  • [00161955 / KMVOC-7786] Reset user password is not working in Android Enterprise DO
  • [Internal / KMVOC-7795] Showing “Failed to register push services[…]” when trying to enroll
  • [00162305 / KMVOC-7824] View policies shows white screen
  • [00162916 / KMVOC-7849] Unable to filter on TAG for 8k+ devices
  • [00163472 / KMVOC-7853] KNOX Manage Container License Key Problem
  • [00159991 / KMVOC-7735] Issues with Kiosk Browser mode
  • [00160779 / KMVOC-7736] Unable to find Zoom Rooms in iOS Public Application list
  • [00160634 / KMVOC-7738 & KMVOC-7750] Not possible to upload customer’s IPA file
  • [00161338 / KMVOC-7774] iOS WiFi password setting for WPA/WPA2 can’t contain special characters
  • [00160763 / KMVOC-7775] OpenAPI support
  • [KMVOC-7806] Camera blocking policy is not working on device
  • [00162663 / KMVOC-7817] Knox Manage Enrollment process error - B5012

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