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Minimum requirements and supported languages

Last updated January 22nd, 2024

Minimum requirements

The following are the minimum requirements for using the Knox Manage solution.

Item Requirement
Knox Manage console on admin's PC OS Microsoft Windows XP and higher
Browser Google Chrome version 41 and higher
Mozilla Firefox version 37 and higher

Microsoft Edge version 95 and higher

Important

Internet Explorer is not supported.

Screen resolution 1920 x 1080 px
Window scaling

Window scaled to 100%

Important

To ensure an optimal experience, we recommend setting your browser scaling to 100%. If your browser is scaled higher, such as 125%, some of the page elements can shift out of view.

Knox Manage agent on user’s device Android Enterprise1 Android 8 and higher
Android Legacy2 Android 8 to 10
iOS iOS 14 and higher
macOS macOS 13 (Ventura)
iPadOS iPadOS 14 and higher
Windows

A desktop computer running Windows 10 version 1703 and higher or Windows 11

Home, Pro, Business, Enterprise, Education, and Mobile edition

Chrome OS Chrome OS 99
Transport Layer Security (TLS) 1.2 and higher

Supported languages

Supported languages
Knox Manage console

English, Portuguese, Spanish, French, German, Italian, Korean, Polish

Tip

You can select a language in the Knox Manage console without changing the browser's language.

Knox Manage agent Any of the supported languages as set in the device language settings. If the selected language in the Knox Manage agent isn't supported on the device, it defaults to English.

1 Starting in 2024, the Android support strategy will be to cover the last five major Android versions.

2 In 2020, Google deprecated the Device Admin API, known in Know Manage as the Android Legacy platform. Knox Manage 20.11 suspended enrollment using this platform for devices running Android 11 and higher.

With Knox Manage 23.03, devices enrolled using the Android Legacy platform are no longer supported. Samsung will also be ceasing maintenance and technical support for the platform.

Enterprises must migrate devices still enrolled with Android Legacy to the Android Enterprise platform. See the Android Legacy to Android Enterprise migration guide for more information.

Nominal management of Android Legacy devices running Android 10 and lower may be temporarily available. You must migrate the devices to Android Enterprise to avoid loss of functionality and technical support.

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