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View device logs

Last updated July 26th, 2023

View a device log to verify that the device commands sent from the admin portal were successfully received by the device.

To view a device log, complete the following steps:

  1. Navigate to Device.
  2. On the Device page, click the device to view its log.
  3. CLick Device Log.
  4. View the device log history.
    • In the Device Log window, set the log collection period and download the desired logs by clicking download.
    • To view in detail the audit events that occurred while completing a device command, click See Audit Event in the row of the device command.

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