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External certificates

Last updated January 22nd, 2024

External certificates are used in the Profile policies for user authentication configuration. Register an external certificate and manage it in Knox Manage without receiving a certificate issued from the CA.

Note

APNs certificate, which authorizes the Apple Push Notification services, can be viewed but not registered. For more information about registering APNs certificates, see Set the APN certificate (iOS only).

Adding external certificates

To add an external certificate, complete the following steps:

  1. Navigate to Advanced > Certificate > External Certificate.

  2. On the External Certificate page, click Add.

  3. On the Add External Certificate page, enter the following information:

    • External Certificate Name — Assign a unique name for each external certificate.

    • Purpose — Select a purpose for the external certificate.

      • Wi-Fi — Authorizes connecting with AP for Wi-Fi.

      • Knox VPN — Authorizes encrypted VPN communication specialized for Galaxy devices.

      • VPN — Authorizes encrypted VPN communication when registering Knox Manage on devices.

      • Exchange — Authorizes the user authentication and services in Exchange.

      • CA Cert — Issued by the CA as requested by the user’s public key.

      • Knox Generic VPN — Authorizes encrypted VPN communication for devices protected by Knox.

      • Supervision Certificate — Authorizes iOS device pairing to use the remote detection mode.

        Note

        If Supervision Certificate is selected as an external certificate purpose, the certificate type is automatically selected as Server.

    • Type — Select a type for the external certificate.

      • Root — Highest level of certificate that identifies the Root CA (Certificate Authority).

      • User — Certificate issued for general purposes, such as devices or applications.

      • Server — Server certificate for general purposes.

    • File Name — Click and select a certificate file in the CER, DER, PFX or P12 format.

    • Password — Enter the password of the selected certificate.

    • Description — Enter a description for the external certificate.

  4. Click Save.

Viewing external certificates

Navigate to Advanced > Certificate > External Certificate to view the external certificate information on the External Certificate page.

Note

On Samsung devices with a work profile that are running Android 13 and higher, device users are unable to view VPN user certificates.

Modifying external certificates

Modify external certificates by renewing the currently registered external certificate file with a new file.

Note

  • The use and type of the external certificate cannot be modified.
  • APNs certificates cannot be modified.

To modify an external certificate, complete the following steps:

  1. Navigate to Advanced > Certificate > External Certificate.

  2. On the External Certificate page, click the check box for the external certificate you want to modify, and the click Modify.

  3. On the Modify External Certificate page, modify the external certificate information.

  4. Click Save.

Deleting external certificates

To delete an external certificate, complete the following steps:

  1. Navigate to Advanced > Certificate > External Certificate.

  2. On the External Certificate page, click the check box for the external certificate you want to delete, and the click Delete.

  3. In the Delete window, click OK.

Note

APNs certificates and certificates in use cannot be deleted.

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