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Last updated April 3rd, 2024

Learn about what your tenant and admins need before they can use the new console.

License requirements

The new console requires a valid and active Knox Manage or Knox Suite license to use. If you have an older license type for your Knox Manage tenant, when you ask the Samsung Knox team for access, they will upgrade it to a Knox Suite license.

If you have an account with multiple licenses, the license that is due to expire first is used to activate the new console.

Account and access requirements

In order for an admin to sign in to a Knox Manage tenant that has the new console activated, they need a Samsung account tied to your Knox account, or SSO through an identity provider linked to your Knox account.

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