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Configure a profile for Microsoft Exchange

Last updated July 26th, 2023

Configure a profile for Exchange using a certificate authority (CA) or a certificate connector. Some specific settings for using Microsoft Exchange are required when creating a profile.

To configure a profile using a CA or certificate connector, complete the following steps:

  1. Create a new profile. For more information about entering information in detail, see Creating a new profile.

  2. Add conditions for the profile. For more information about entering information in detail, see Create and associate event types.

  3. Configure policies by device platform. For more information about entering information in detail, see Configuring policies by device platform. Also, for the Exchange policy, the following must be done.

    • Click the check box next to Office 365 to configure the Exchange settings by automatically filling out the Exchange server address and the setting the SSL option to Use.

    • Set the user information input method to Connector interworking to use a directory connector. For more information about creating a directory connector, see View the directory connector status.

    • Select one of the user certificate input methods.

      • Issuing external CA (Using a CA): Select the certificate template. For more information about creating a certificate template see Adding certificate templates.
      • Connecting interworking (using a certificate connector): Select the certificate connector. For more information about creating a certificate connector, see View the directory connector status.

      To enable a certificate connector, the service type of the directory connector must be set as Profile Configuration (Certificate). For more information about selecting the service type, see View the directory connector status.

    • Select Use for use of SSL to configure the SSL between the device and the Exchange server.

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