Samsung Care+ for Business

Last updated March 18th, 2024

Samsung Care+ for Business is a device protection service that offers coverage for your business devices in the event of any accidental, physical, or liquid damage, software issues, and technical or mechanical failure.

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A phone with an interface consisting of three checked buttons: 'Accidental damage coverage', 'Samsung genuine parts', and 'Samsung authorised repair service'.

Audience

This document is intended for:

IT Admins — Learn how to buy and apply licenses, view and manage devices and resellers, and add admins with specific roles for collaborative management.
Asset Managers — Learn how to make claims for device damage or failure.

Try the solution

Buy an extended insurance package for enterprise devices, deploy and manage insurance for each device either individually or in bulk, and monitor device and license status with the dashboard.

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About Samsung Care+ for Business

Samsung Care+ for Business provides additional care on top of the manufacturer’s warranty with a full coverage plan for accidental damages and extended warranty for defects. See the list of supported countries. The list is constantly changing as we support more and more countries.

Samsung Care+ for Business covers extended warranty and accidental damage for handling

Extended warranty

Extend your basic warranty coverage to up to 5 years
Device body: mechanical breakage, design/construction defects, and so on
Battery: swelling, leakage, charging problem

Coverage for accidental damages from handling

Cover your corporate devices from any accidents due to business use
Screen/water damage repair^*

^* In some countries, damaged devices are replaced instead

Prevention against theft and loss

Compensate with the same or equivalent device^*

^* Currently available in select countries only

The Samsung Care+ for Business program offering may differ depending on the country. Please contact your local Samsung Care+ for Business sales team to discuss the details.

About the Knox Admin Portal

The Knox Admin Portal console gives you access to Knox cloud services, solutions, and resources. You can use the console to manage your devices, see their activation status, buy and assign licenses, and much more.