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Knox Partner Documentation

New and updated partner guide content

Stay on top of the latest partner content for Knox products and services.

New

Knox MSP Program 24.04 release notes

See all the changes and enhancements released with Knox MSP Program 24.04.

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New

Knox Deployment Program 24.04 release notes

See all the changes and enhancements released with Knox Deployment Program 24.04.

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Updated

Manage roles

Grant access and permissions to sub-admins for the Knox MSP Portal and customer portals.

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Latest release notes

See what's new in Knox partner solutions and services.

View release notes

Latest videos

See partner solutions in action with these how-to videos.

View latest videos

New and updated knowledge base articles

View the latest bulletins and technical support pages of Knox products and services.

KBA-1135 | New

MSPs unable to retrieve the device list by email

Some MSPs encounter an issue where they are unable to retrieve the device list by email. Learn how to resolve the issue.

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KBA-906 | New

Email notifications sent regardless of preferences

Some users might encounter an issue regarding email notifications after changing the email and notification preferences.

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KBA-1111 | New

Unable to delete devices by CSV

Resellers might encounter an issue when deleting devices by CSV. Learn how to troubleshoot the issue.

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Partner guides

Use these quick links to jump straight into the various partner guides.

Knox Partner Program guide

Samsung's ecosystem of B2B solutions and services for enterprise partners.

Knox MSP Program guide

Remotely manage Knox services for enterprise customers.

Knox Deployment Program guide

Easily register devices to a Knox server for customers to manage.

For developers

Are you a developer or ISV looking to download our SDKs or view our API guides? You can find all developer-related content on the Knox Developer Documentation site.

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Technical support

Already a partner? Sign in to your Samsung Knox account to submit a technical support ticket.

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