Knox Partner Documentation

New and updated partner guide content

Stay on top of the latest partner content for Knox products and services.

New

User Acceptance Testing (UAT) is open

Learn about the upcoming changes for Knox cloud services 26.10 that are now available for testing.

New

Email alerts for device security lifecycle changes (Labs)

Receive email notifications when a customer's devices reach end of security support or change patch cadence.

New

Copy Knox Manage new console profiles between customers

Copy Knox Manage profiles from one customer to another, whether created in the original console or the new console.

New and updated knowledge base articles

View the latest bulletins and technical support pages of Knox products and services.

KBA-1864 | New

Excluded policies when copying Knox Manage profiles between customers using the Knox MSP Portal

When copying Knox Manage profiles between customers through the Knox MSP portal, some policies may be excluded by default. Learn more about these policies.

KBA-1211 | New

Change super admin for a managed customer

Learn how to change the super admin for a customer as an MSP.

KBA-1174 | New

No error when a duplicate IMEI is added

Resellers might notice that there's no error while uploading a device with a duplicate IMEI. Learn about the update to duplicate IMEI handling.

Partner guides

Use these quick links to jump straight into the various partner guides.

For developers

Are you a developer or ISV looking to download our SDKs or view our API guides? You can find all developer-related content on the Knox Developer Documentation site.

Take me there

Technical support

Already a partner? Sign in to your Samsung Knox account to submit a technical support ticket.