Knox Asset Intelligence

Audience

This document is intended for IT admins. Knox Asset Intelligence can help you get data insights from your devices and set up your dashboard to optimize your asset management workflow.

Benefits

• In-depth and comprehensive data tracking — monitor your device fleet’s apps, battery, network, and location data to ensure that they are always productive, connected, and ready to use.
• Actionable insights from optimized data visibility — get daily summaries of meaningful business insights with easy to use, flexible, and fully-customizable dashboards.
• Powerful diagnosis and proactive troubleshooting — gain full awareness of your device fleet condition with detailed data reports and simple yet in-depth investigation tools.

Prerequisites

To use Knox Asset Intelligence, you’ll need:

• Devices running an appropriate Knox version. See the Devices secured by Knox page for more information.

  Certain devices are only partially supported. For a full list of these devices and the features they support, refer to Data features not supported on certain samsung devices.

• Devices configured as either fully managed, or as company-owned with a work profile. For company-owned devices with a work profile, the Knox Asset Intelligence agent must be installed in the work profile in order to enroll. See Enroll devices for more information.

• A Samsung Knox account. For more information, refer to Create a Samsung account.

• A valid Knox Suite license, or a Knox Asset Intelligence license. To learn how to get a license, refer to Apply for access to Knox Suite in the Knox Suite documentation.