Administrator account overview

Administrator accounts are used by IT admins to manage devices and users in an organization. Before you can start configuring and monitoring devices, groups, and other items, you need to create at least one admin account on the Knox Manage console.

The admin can then add other admins by signing in to the Knox Manage console and sending them email invitations. You can add super admins, sub-admins, service admins, or read-only admins to the Knox Manage console.

In addition to adding admins, you can use the Knox Manage console to manage the admin accounts. You can change passwords, specify the profiles and organizations for admins to manage, and activate technical support admin access for devices.

Admins in Knox Manage are categorized by the following roles:

Additionally, the menus that admins can access vary depending on their role. For more information, see Menu access permissions.

You can also create admins in the Knox Admin Portal. The Administrator & Roles page in the Knox Admin Portal lists all admins, including the ones you create in the Knox Manage console.

• Super admins and sub-admins created in the Knox Manage console display as sub-admins in the Knox Admin Portal.
• Knox Manage admins created in the Knox Admin Portal display as read-only admins in the Knox Manage console. You can change the read-only permissions in the Knox Manage console.

The admin invitation process is similar to the process used in the Knox Admin Portal. An invitation email is sent from the Knox Admin Portal when you add an admin.