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Collect device location information

Last updated July 26th, 2023

You can collect location data from devices on a regular basis.

The time in the collected location data is based on the device time. It may vary depending on the time and time zone of the device.

To set the location collection policy for Android Enterprise and Android Legacy devices, complete the following steps:

  1. Navigate to Profile.

  2. On the Profile page, click the name of the profile to configure the policy for.

  3. On the Profile Details page, click the Policy tab.

  4. Click Modify Policy at the bottom of the page.

  5. On the Set Policy page, navigate to the Location group of each device platform.

  6. Set Report device location to Allow, User consent, or Disallow.

    • Location data is collected from the device only when you allow it.

    • When User consent is selected, the user should agree to permit data collection in the window on the device. This window appears only once after the device is enrolled or the profile is applied for the first time.

    • This policy holds a higher priority than the GPS policy and the Collect current location command. That is, when this policy is set to Disallow, either the device command is sent or location data is not collected, even if the GPS policy is set to Allow or Disable on.

  7. Set the data collection interval and accuracy mode.

    • Report device location interval — Set the interval at which location data should be collected from the user’s device. For example, if you set the interval to 30 minutes, location data is collected from the device every 30 minutes after a profile is applied to the device.

    • High Accuracy Mode — Enable this mode to improve the accuracy of collected location data. When you enabled this mode, locations are detected using GPS and Wi-Fi and mobile networks. When you disable it, the locating method that the user has specified on the device is used instead.

      • For devices with Android 10 (Q) or higher, the user must agree to the notification on the status bar that asks for permission to use location data.

      • When collecting location data by sending a device command, the locating method differs depending on whether the High Accuracy Mode is in use.

  8. Click Save.

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