Register a directory sync group
Last updated November 6th, 2025
To create a group from existing employee information by synchronizing it with the directory system, complete the following steps:
-
Navigate to Group.
-
On the Group page, click Add via Directory.
-
In the Select Group window, enter the directory group information:
Field Description Select Connection Select a synchronization service to search for groups. If you have selected a synchronization service, the relevant filter is automatically entered. Keyword Search Enter a keyword to search for groups within the selected range, and then click
. -
Select a group from the search result, and then click OK.
-
In the Add via Directory page, enter the following group information:
Field Description Target Click Select to open the Select Group window. For more information, see step 3. Group Name Enter a group name. Apply or Unassign Auto Profile/App Select when to apply a profile or app to a group member automatically:
- When adding a user, profiles and apps will be applied to the user.
- When deleting a user, profiles and apps will be unassigned from the user.
- When deleting a group, profiles and apps will be unassigned from the group.
Sync Group Member Select whether to sync all users or only the selected users of the group.
- Sync all. Sync all members of the group.
- Sync selected only. Sync only the selected members of the group.
-
Click Save.
This document was updated for the Knox cloud services 25.11 UAT.
To create a group from existing employee information by synchronizing it with the directory system, complete the following steps:
-
Navigate to Group.
-
On the Group page, click Add via Directory.
-
In the Select Group window, enter the directory group information:
Field Description Select Connection Select a synchronization service to search for groups. If you have selected a synchronization service, the relevant filter is automatically entered. Keyword Search Enter a keyword to search for groups within the selected range, and then click . -
Select a group from the search result, and then click OK.
-
In the Add via Directory page, enter the following group information:
Field Description Target Click Select to open the Select Group window. For more information, see step 3. Group Name Enter a group name. Apply or Unassign Auto Profile/App Select when to apply a profile or app to a group member automatically:
- When adding a user, profiles and apps will be applied to the user.
- When deleting a user, profiles and apps will be unassigned from the user.
- When deleting a group, profiles and apps will be unassigned from the group.
Sync Group Member Select whether to sync all users or only the selected users of the group.
- Sync all. Sync all members of the group.
- Sync selected only. Sync only the selected members of the group.
-
Click Save.
With on-premise AD and Entra ID directory servers, the nested groups (child groups that belong to larger parent groups) in your identity server sync with the applicable groups in Knox Manage. For instance, if you remove a child group from your identity directory server, the equivalent child group is also removed from Knox Manage.
Is this page helpful?
Thank you for your feedback!