Back to top

Access Microsoft Exchange on the device

Last updated July 26th, 2023

After all the settings for Microsoft Exchange (Exchange) are completed through the Internet Information Services (IIS) Manager and Admin Portal, you can access and use Exchange on the device.

To access Exchange on the device, complete the following steps:

  1. On the Knox Manage application, tap Download Configuration from the side menu, and then tap Install to download the Exchange configuration for the device. The user certificate for Microsoft Exchange is installed on the device.

    To install the Exchange configuration, the Knox Manage user ID must be same as the user ID of the AD server.

  2. Tap the notification to set up the new email account.

  3. Accept the privacy policy and activate the device administrator, and then check if the email account has been added to the Samsung Email application.

    The user’s email address that is registered in the Knox Manage admin portal is used as the email account for the Exchange server.

Is this page helpful?