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View the device list

Last updated November 23rd, 2023

Navigate to Device on the navigation pane of Knox Manage console to view all the devices registered with Knox Manage. You can filter the device list by the version of the Knox Manage agent installed on devices, and sort the list by status, device name, IMEI/MEID, serial number, agent version, device tag, ICCID Information, and so on. You can also perform specific functions for selected devices.

On the device list, any personalized column settings are automatically saved. The saved settings are retained till you delete the web browser’s cookies. You can return to the default column settings by clicking Revert Column Settings.

No. Name Description
1 Search field Search for devices by device name, IMEI / MEID, user name, and status. Click Advanced Search to filter by device platform & management type, enrollment type, security issue, etc.
2 Function buttons Refresh Update the list of devices.
Sync Google For Chrome devices, sync and update Knox Manage with the device, organization, and policy information managed in the Google Admin console.
Device Command Send the device commands to the selected device on the device list. For more information, see Send device commands to devices.
Check Location Only devices that have the Report device location policy applied can be checked. For more information, see Check the locations of the devices.
Knox Remote Support Remotely control the selected device with the Knox Remote Support Web Viewer on your web browser. For more information, see Knox Remote Support introduction.
Manage Tag Add or delete the tags of the selected devices in order to filter by specific information. Multiple tags can be also added to a device.
Update License Update the license of the selected devices on the device list.
Change License Convert the license of the selected devices between a Knox Suite license and a Knox Manage with Knox Platform for Enterprise license.
Unenroll Unenroll the selected devices on the device list. For more information, see Unenroll devices.
Delete Delete the selected unenrolled devices from the device list.
Deleted Devices View a list of all deleted devices that can be searched or exported as a CSV file.
Bulk Add Tags & Aliases Add bulk device tags and aliases using a template.
Export to Excel Export and download the list of devices as an XLSX file. A dialog displays additional information that you can select for download:
  • Include additional device information — Exports the following extra information:
    • Assigned Group
    • Assigned Profiles
    • Email
    • Last Location
  • Include additional application information — Exports the following extra information:
    • Installed Apps
    • Assigned Apps
    • Not Installed Apps among Assigned
  • Include additional security code — Exports the following sensitive administrative information:
    • Exit kiosk Code
    • Unenrollment Code
    • Unlock Code
Revert Column Settings Resets the column settings to the default settings.
3 Device list View brief information for the enrolled devices on the list. You can add more columns by clicking Settings icon > Columns, and then selecting the columns you want to add. Device information, such as the model, OS version, MAC address, Agent Version, Device Tag, and ICCID Information can be viewed in the added columns.

Note

Devices with Managed Google Play account issues are now shown in the Device List table with a security alert icon. IT admins can monitor the devices with issues and sync a new and issue-free Managed Google Play account to the device using the Device Command page.

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