Android Management API device commands
Last updated September 12th, 2024
On this tab
The available commands for a device vary based on its management mode.
Device
| Device command | Description | Supported system |
|---|---|---|
| Push Profile | Pushes and applies the latest profile and app information to the device. | |
| Reboot Device | Reboots the device. | |
| Clear Screen Lock | Resets the device's lock screen password and creates a temporary password. After sending the device command, the temporary password — found on the Device Details page — is delivered to the device user. | |
| Unenroll Device | Unenrolls the device. | |
| Lock Screen | Locks the device screen. If the device's screen is password-locked, then the user needs to enter the password to access the device again. | |
| Enable Lost Mode | Locks a missing or lost device, displays a message on its screen, and sounds an alarm for five minutes. The device user must manually unlock the device to disable lost mode.
You can't use lost mode if:
| Android 13 and higher Work profile on company-owned |
| Disable Lock Mode | Unlocks a missing or lost device by removing the lost mode. | Android 13 and higher Work profile on company-owned |
Knox Manage
| Device command | Description |
|---|---|
| Unenroll device | Unenrolls the device. |
| Lock Screen | Locks the Knox Manage agent. When the agent is locked, the device user must enter the lock screen password that was configured during enrollment. |
This document was updated for the Knox cloud services 24.09 UAT.
On this tab
The available commands for a device vary based on its management mode.
Device
| Device command | Description | Supported system |
|---|---|---|
| Push Profile | Pushes and applies the latest profile and app information to the device. | |
| Reboot Device | Reboots the device. | |
| Clear Screen Lock | Resets the device's lock screen password and creates a temporary password. After sending the device command, the temporary password — found on the Device Details page — is delivered to the device user. | |
| Unenroll Device | Unenrolls the device. | |
| Lock Screen | Locks the device screen. If the device's screen is password-locked, then the user needs to enter the password to access the device again. | |
| Enable Lost Mode | Locks a missing or lost device, displays a message on its screen, and sounds an alarm for five minutes. The device user must manually unlock the device to disable lost mode.
You can't use lost mode if:
| Android 13 and higher Work profile on company-owned |
| Disable Lock Mode | Unlocks a missing or lost device by removing the lost mode. | Android 13 and higher Work profile on company-owned |
Work Profile Controls
| Device command | Description | Supported system |
|---|---|---|
| Lock Screen | Locks the work profile, if it has a lock separate from the personal profile. The next time the device user accesses a work profile app, they must unlock the work profile before they can continue. | Work profile on company-owned Work profile |
| Collect Audit Log | Collects the Knox Manage audit logs of the device. | Work profile on company-owned Work profile |
| Collect Device Log | Gathers the log data from the device. | Work profile on company-owned Work profile |
| Reset Push Token | Creates and registers a new Firebase Cloud Messaging (FCM) token for the Knox Manage Companion app on the device. Use this command in scenarios where the device can't receive push notifications, which typically occurs when the token was changed on the Knox Manage server and the device was unable to sync it. | Work profile on company-owned Work profile |
Device Info
| Device command | Description | Supported system |
|---|---|---|
| Collect Current Location | Gathers current location data from the device. | Work profile on company-owned Work profile |
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