Knox Admin Documentation
New and updated admin guide content
Stay on top of the latest admin content for Knox products and services.
New
New Security dashboard
Learn how to track security status and lifecycle metrics across your fleet of devices.
Read moreNew
Simplified enrollment for select Knox services
Learn how to enroll devices to Knox E-FOTA and Knox Asset Intelligence directly from the common device list.
Read moreNew
Google Workspace integration
Learn about automatic sync of directory resources from Google Admin Console to the Knox Manage original console.
Read moreNew and updated knowledge base articles
View the latest bulletins and technical support pages of Knox products and services.
KBA-1884 | New
Groups, organizations, and profiles assigned to sub-admin are deleted when switching between Knox Manage consoles
After the 26.06 release, you may encounter an issue where some assigned configurations previously assigned to sub-admins may be deleted when switching between consoles in Knox Manage. Learn how to resolve this issue.
Read moreKBA-1873 | New
Unable to start a session using Knox Remote Support after 26.06 release
After the 26.06 release, you may encounter an error when starting a Knox Remote Support session. Learn how to resolve this issue.
Read moreKBA-1789 | New
Unable to add a Knox Suite - Essentials Plan license to the Knox Admin Portal due to a permission error
When adding a new Knox Suite - Essentials Plan license, you may encounter a permission error. Learn how to resolve this issue.
Read moreKnox Suite guides
Use these quick links to jump straight in to the various admin guides.
Knox Suite
A solution bundle for end-to-end device security and management needs.
Knox Platform for Enterprise
Defense-grade security and compliance designed for Samsung devices.
Knox Mobile Enrollment
Easily set up and bulk enroll corporate-owned and employee-owned devices.
Knox Manage
Remotely configure and track devices using close to 300 enterprise policies.
Knox E-FOTA
Remotely test firmware versions and deploy them to devices on a schedule.
Knox Asset Intelligence
Use data-driven analytics to predict and prevent frontline device issues.
Knox Remote Support
Make troubleshooting easier by controlling devices from a PC.
Knox Capture
Transform Samsung devices into powerful barcode scanners.
Knox Authentication Manager
Unlock devices and auto-fill credentials with facial authentication.
More products and services
Knox Configure
Simplify the out-of-box experience with rebranded devices.
Knox Guard
Remotely lock Samsung devices to protect against fraud and theft.
Samsung Care+ for Business
Get extended coverage for incidents that corporate devices can encounter.
Knox white paper
Read our white paper to learn how the Knox platform brings defense-grade security on Samsung devices to your enterprise, and how you can take advantage of patented Samsung technologies to secure sensitive data.
Read the white paperTechnical support
Already a customer? Sign in to your Samsung Knox account to submit a technical support ticket.
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