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Knox Admin Documentation

New and updated admin guide content

Stay on top of the latest admin content for Knox products and services.


Knox Service Plugin 24.04 release notes

See all the changes and enhancements released with Knox Service Plugin 24.04.

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Allow eSIM operation

Learn about how to restrict alternative eSIMs on your Samsung devices using Knox Service Plugin.

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Allow dual SIM operation

Learn about how to restrict the secondary SIM on your Samsung devices using Knox Service Plugin.

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Latest release notes

See what's new in Knox solutions and services.

View release notes

Latest videos

See Knox services in action with these how-to videos.

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New and updated knowledge base articles

View the latest bulletins and technical support pages of Knox products and services.

KBA-1168 | New

Unable to deploy progressive web apps

IT admins might encounter an issue when attempting to deploy a progressive web app to a device. Learn about progressive web apps, and about their compatability with Knox Manage.

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KBA-1154 | New

Enable notification badges for the phone and SMS app in a kiosk

Learn how to enable notification badges for the phone and SMS app with Knox Manage.

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KBA-1153 | Updated

EMM group sync unavailable

You might encounter an issue when attempting to use the EMM group sync feature in Knox E-FOTA. Learn about how device information is synced, and how to resolve the issue.

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Knox Suite guides

Use these quick links to jump straight in to the various admin guides.

Knox Suite

A solution bundle for end-to-end device security and management needs.

Knox Platform for Enterprise

Defense-grade security and compliance designed for Samsung devices.

Knox Mobile Enrollment

Easily set up and bulk enroll corporate-owned and employee-owned devices.

Knox Manage

Remotely configure and track devices using close to 300 enterprise policies.


Remotely test firmware versions and deploy them to devices on a schedule.

Knox Asset Intelligence

Use data-driven analytics to predict and prevent frontline device issues.

Knox Remote Support

Make troubleshooting easier by controlling devices from a PC.

Knox Capture

Transform Samsung devices into powerful barcode scanners.

Knox Authentication Manager

Unlock devices and auto-fill credentials with facial authentication.

More products and services

Knox Configure

Simplify the out-of-box experience with rebranded devices.

Knox Guard

Remotely lock Samsung devices to protect against fraud and theft.

Samsung Care+ for Business

Get extended coverage for incidents that corporate devices can encounter.

Knox white paper

Read our white paper to learn how the Knox platform brings defense-grade security on Samsung devices to your enterprise, and how you can take advantage of patented Samsung technologies to secure sensitive data.

Read the white paper

Technical support

Already a customer? Sign in to your Samsung Knox account to submit a technical support ticket.

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