Knox Admin Documentation
New and updated admin guide content
Stay on top of the latest admin content for Knox products and services.
New
User Acceptance Testing (UAT) is open
Learn about the upcoming changes to Knox cloud services 26.10 that are now available for testing.
Read moreNew
Knox Platform for Enterprise 3.14 release notes
See all the changes and enhancements released with Knox Platform for Enterprise 3.14.
Read moreNew
Get started with Galaxy S26 FE Enterprise Edition
Learn how to set up Galaxy S26 FE Enterprise Edition devices with Knox cloud services.
Read moreNew and updated knowledge base articles
View the latest bulletins and technical support pages of Knox products and services.
KBA-1881 | New
Unable to integrate Knox Asset Intelligence with Microsoft Sentinel
When you attempt to integrate Knox Asset Intelligence with Microsoft Sentinel, you may encounter an error. Learn how to resolve this issue.
Read moreKBA-1913 | New
How to add a large contact list to devices using Knox Manage
This article guides you on how to add a large contact list to your device fleet using a Knox Manage profile.
Read moreKBA-1916 | New
Double-press and long-press key functions don't work for Samsung Galaxy Watches
When you try to use the double-press or long-press key function on your Samsung Galaxy Watch, you may encounter an issue where nothing happens when the configured key is pressed. Learn how to resolve this issue.
Read moreKnox Suite guides
Use these quick links to jump straight in to the various admin guides.
Knox Suite
A solution bundle for end-to-end device security and management needs.
Knox Platform for Enterprise
Defense-grade security and compliance designed for Samsung devices.
Knox Mobile Enrollment
Easily set up and bulk enroll corporate-owned and employee-owned devices.
Knox Manage
Remotely configure and track devices using close to 300 enterprise policies.
Knox E-FOTA
Remotely test firmware versions and deploy them to devices on a schedule.
Knox Asset Intelligence
Use data-driven analytics to predict and prevent frontline device issues.
Knox Remote Support
Make troubleshooting easier by controlling devices from a PC.
Knox Capture
Transform Samsung devices into powerful barcode scanners.
Knox Authentication Manager
Unlock devices and auto-fill credentials with facial authentication.
More products and services
Knox Configure
Simplify the out-of-box experience with rebranded devices.
Knox Guard
Remotely lock Samsung devices to protect against fraud and theft.
Knox Classroom
Help teachers manage classes and support student learning on Samsung devices.
Samsung Care+ for Business
Get extended coverage for incidents that corporate devices can encounter.
Knox white paper
Read our white paper to learn how the Knox platform brings defense-grade security on Samsung devices to your enterprise, and how you can take advantage of patented Samsung technologies to secure sensitive data.
Read the white paperTechnical support
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