Knox Admin Documentation
New and updated admin guide content
Stay on top of the latest admin content for Knox products and services.
New
Knox Platform for Enterprise 3.14 release notes
See all the changes and enhancements released with Knox Platform for Enterprise 3.14.
Read moreNew
Get started with Galaxy S26 FE Enterprise Edition
Learn how to set up Galaxy S26 FE Enterprise Edition devices with Knox cloud services.
Read moreNew
New Security dashboard
Learn how to track security status and lifecycle metrics across your fleet of devices.
Read moreNew and updated knowledge base articles
View the latest bulletins and technical support pages of Knox products and services.
KBA-1908 | New
Expected sync result for On-premises Active Directory server appears inaccurate when syncing users and groups
When you preview sync results before syncing your On-premises AD server with Knox Manage, you may notice that some counts on the Expected Sync Result popup appear inaccurate. Learn more about this issue.
Read moreKBA-1893 | New
Unable to activate Knox Guard commercial license
When you attempt to activate a commercial license, you may encounter an error. Learn how to resolve this issue.
Read moreKBA-1871 | New
Unable to add new Wear OS token for device enrollment in Knox Manage
When you attempt to add a Wear OS token for device enrollment in Knox Manage, you may encounter an error. Learn how to resolve this issue.
Read moreKnox Suite guides
Use these quick links to jump straight in to the various admin guides.
Knox Suite
A solution bundle for end-to-end device security and management needs.
Knox Platform for Enterprise
Defense-grade security and compliance designed for Samsung devices.
Knox Mobile Enrollment
Easily set up and bulk enroll corporate-owned and employee-owned devices.
Knox Manage
Remotely configure and track devices using close to 300 enterprise policies.
Knox E-FOTA
Remotely test firmware versions and deploy them to devices on a schedule.
Knox Asset Intelligence
Use data-driven analytics to predict and prevent frontline device issues.
Knox Remote Support
Make troubleshooting easier by controlling devices from a PC.
Knox Capture
Transform Samsung devices into powerful barcode scanners.
Knox Authentication Manager
Unlock devices and auto-fill credentials with facial authentication.
More products and services
Knox Configure
Simplify the out-of-box experience with rebranded devices.
Knox Guard
Remotely lock Samsung devices to protect against fraud and theft.
Knox Classroom
Help teachers manage classes and support student learning on Samsung devices.
Samsung Care+ for Business
Get extended coverage for incidents that corporate devices can encounter.
Knox white paper
Read our white paper to learn how the Knox platform brings defense-grade security on Samsung devices to your enterprise, and how you can take advantage of patented Samsung technologies to secure sensitive data.
Read the white paperTechnical support
Already a customer? Sign in to your Samsung Knox account to submit a technical support ticket.
Sign in