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Wear OS device commands

Last updated December 13th, 2023

This topic lists the device commands available in the Knox Manage console for Wear OS devices.

Device

Device command Description Supported system
Push Profile

Pushes and applies the latest profile and app information to the devices.

Wear OS 3.5 and higher

Android 11.0 and higher

Lock Device

Locks the device.

You're prompted to set a nine-digit unlock code when you send this command.

Wear OS 3.5 and higher

Android 11.0 and higher

Unlock Device

Unlocks the device.

Device users must enter a nine-digit admin-defined code to unlock the device.

Wear OS 3.5 and higher

Android 11.0 and higher

Factory Reset

Performs a factory reset on the device and changes the device status to Unenrolled.

Wear OS 3.5 and higher

Android 11.0 and higher

Reboot Device

Forces the Wear OS device to reboot.

Wear OS 3.5 and higher

Android 11.0 and higher

Clear Screen Lock

Resets the password lock on the device. The user must set a new password before they can continue operating the device.

Wear OS 3.5 and higher

Android 11.0 and higher

Application

Device command Description Supported system
Run App

Runs an app on the device.

Wear OS 3.5 and higher

Android 11.0 and higher

Delete App Data

Deletes an app's data from the device.

Wear OS 3.5 and higher

Android 11.0 and higher

Knox Manage

Device command Description Supported system
Unenroll & Factory Reset

Unenrolls and factory resets the device.

Select Remove eSIM upon Factory Reset to delete eSIM information from the device. To use the eSIM again, the carrier will need to re-activate it.

Wear OS 3.5 and higher

Android 11.0 and higher

Update Knox Manage Agent

Updates the Knox Manage agent on the device for a new patch or version. The agent information registered in the Knox Manage server is sent to the device, which then selects the appropriate agent to request installation files from the server.

Wear OS 3.5 and higher

Android 11.0 and higher

Exit Kiosk

Quits the Kiosk mode for selected devices.

Wear OS 3.5 and higher

Android 11.0 and higher

Collect Audit Log

Collects the Knox Manage audit logs of the device. When the log size exceeds the maximum size, logs are automatically sent to the server, but the log file may be lost. For more information, see View the audit list.

Wear OS 3.5 and higher

Android 11.0 and higher

Collect Device Log

Gathers the log data from the device.

Wear OS 3.5 and higher

Android 11.0 and higher

Collect Bug Report

Collect the device's bug report, also known as dumpstate logs. The device user is then prompted to send the report, and they can choose whether to send it.

Wear OS 3.5 and higher

Android 11.0 and higher

Reset Push Token

Assigns the Managed Google Play Account associated with your tenant to the device. Use this command if the Managed Google Play Account wasn't registered on the device during enrollment.

Wear OS 3.5 and higher

Android 11.0 and higher

Device Info

Device command Description Supported system
Sync Device Information

Updates the inventory and app information on the device.

Wear OS 3.5 and higher

Android 11.0 and higher

Sync Installed App List

Pulls the device's app list.

Wear OS 3.5 and higher

Android 11.0 and higher

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