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Android Management API policies

Last updated May 8th, 2024

Starting with Knox Manage 23.09, support for management and monitoring of new fully managed Android Management API devices is restricted. To enroll new fully managed devices, use the Android Enterprise platform instead.

Any existing fully managed Android Management API devices and fully managed Android devices are unaffected by this change. You can also continue using work profiles on Android Management API devices.

If you need to enroll new fully managed Android Management API devices, contact the Knox Support team.

This page describes the policies that you can configure for Android devices through the Android Management API.

In order to help reduce potential confusion, settings labelled (default) in a policy description indicate default system and user account behavior. There may also be notation that describes unique default behavior when a policy is unset, or system behavior that by default the device user has control over.

System

Policy Description Supported system
Camera

Enables all cameras.

Values

  • Allow (default)
  • Disallow

Work profile on personally-owned device

Work profile on company-owned device

Screen Capture

Allows the device user to take screenshots on the device.

Values

  • Allow (default)
  • Disallow

Work profile on personally-owned device

Work profile on company-owned device

VPN Setting

Allows the device user to configure the VPN.

Values

  • Allow
  • Disallow — The device user can't configure the VPN.

Work profile on personally-owned device

Work profile on company-owned device

Certificate Setting

Allows the device user to add certificates on the device.

Values

  • Allow
  • Disallow

Fully managed device

Work profile on personally-owned device

Work profile on company-owned device

Account Modification

Allows the device user to add or remove accounts on the device.

Values

  • Allow (default) — The device user can modify all accounts except those specified by the Account Blocklist policy.
  • Disallow (work profile only) — The device user can't modify any accounts.

Work profile on personally-owned device

Work profile on company-owned device

> Account Blocklist

Specifies account names that the device user can't modify or remove. Only available if the Account Modification policy is set to Allow.

Values

To add an account, enter the name, then click add. To remove an account, click delete next to it.

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System Update

Controls the behavior of system updates on the device.

Values

  • Automatic — When a system update is available, it downloads and installs immediately.
  • Postpone — When a system update is available, it's delayed for 30 days. If the Freeze Period policy defines any freeze periods, the update also won't install during them.
  • Windowed — When a system update is available, it downloads and installs during the next time window in the day, as defined by the Windowed policy.

When this policy is unset, the default system update behavior applies. On typical device setups, this means the device user decides when to download and install updates.

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> Schedule (Start — End Time)

Specifies a time range during the day when system updates are permitted. Only available if the System Update policy is set to Windowed.

Values

Enter a start and end time for the update window, in 24-hour time format.

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> Freeze Period

Specifies one or more date ranges during which system updates are postponed. When the device's system time is within a freeze period, all incoming system updates, including security patches, are blocked. Only available if the System Update policy is set to Postpone or Windowed.

Values

A freeze period can be a maximum of 90 days long, and there must be a 60-day gap between each period. Freeze periods can't overlap.

To add a freeze period, enter a month and day for the Start Date, enter a month and day for the End Date, then click add.

To delete a freeze period, click delete next to it.

Work profile on company-owned device — Android 9 and higher
Date and Time

Allows the device user to change the date and time on the device.

Values

  • Allow
  • Disallow
Work profile on company-owned device
Mount Physical Media

Allows the device user to mount physical media and media devices.

Values

  • Allow (default)
  • Disallow
Work profile on company-owned device
Set a Message for Lock Screen

Specifies the custom message on the lock screen.

Values

Enter the message in the text field. The message can be up to 4096 characters long. Click Lookup to browse and select available lookup items to add to the message.

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Developer Mode

Allows the device user to enable and use developer options and safe boot.

Values

  • Allow
  • Disallow (default)
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Connectivity

Policy Description Supported system
Always On VPN

Allows the device user to configure always-on VPN for apps.

Values

  • Allow — The device user can specify the apps that use always-on VPN and turn on lockdown mode.
  • Disallow — The device user can't configure always-on VPN.
Work profile on company-owned device
Mobile Network Setting

Allows the device user to configure settings related to mobile network and data.

Values

  • Allow (default)
  • Disallow
Work profile on company-owned device
Tethering Setting

Allows the device user to configure settings related to portable hotspot mode and tethering.

Values

  • Allow (default)
  • Disallow
Work profile on company-owned device
Wi-Fi Setting

Allows the device user to configure settings related to Wi-Fi access points.

Values

  • Allow (default)
  • Disallow
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Bluetooth

Enables connecting to Bluetooth devices.

Values

  • Allow (default) — Enables Bluetooth.
  • Disable On — Disables Bluetooth.
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Bluetooth Setting

Allows the device user to configure settings related to Bluetooth.

Values

  • Allow (default)
  • Disallow
Work profile on company-owned device
USB File Transfer

Enables transferring files over a USB connection.

Values

  • Allow (default)
  • Disallow
Work profile on company-owned device
Outgoing Beam

Allows the device user to use NFC to transfer data.

Values

  • Allow (default)
  • Disallow
Fully managed device

Security

Policy Description Supported system
Play Integrity

Allows device verification and data security using the Play Integrity API.

Values

  • Apply

Fully managed device

Work profile on personally-owned device

Work profile on company-owned device

> Verification Failure Policy (During Enrollment)

Select a measure.

Values

  • Unenrollment (Factory Reset) (for DO only) — Unenrolls the device and performs a factory reset.
  • Unenrollment (for PO only) — Unenrolls the device.
> Verification Failure Policy (After Enrollment)

Select a measure.

Values

  • Unenrollment (Factory Reset) (for DO only) — Unenrolls the device and performs a factory reset.
  • Unenrollment (for PO only) — Unenrolls the device.

Lock Screen

Policy Description Supported system
Screen Lock Policies

Allow screen lock on a device or work profile.

Values

  • Apply

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Work profile on company-owned device

> Screen Lock Quality

Specifies the minimum strength or complexity of the device's lock. Only available if the Screen Lock Policies is set to Apply.

Values

For Android 11 and lower devices, choose a minimum strength level for the lock. Each strength level uses a lock type with minimum strength requirements. For PINs and passwords, you can specify the minimum length. The strength levels are:

  • Weak Biometric — A biometric recognition method.
  • Pattern — A pattern.
  • Numeric — A PIN.
  • Numeric Complex — A pin with no repeating (4444) or ordered (1234, 4321, 2468) sequences.
  • Alphabetic — A password with letter characters.
  • Alphanumeric — A password with alphanumeric characters.
  • Complex — A password with alphanumeric and special characters.

The security of lock strength levels, ordered from weakest to strongest, is as follows:

Weak Biometric < Pattern < Numeric < Numeric Complex < Alphabetic < Alphanumeric < Complex

For the primary profile on Android 12 and higher devices, choose a complexity level for the lock. Each complexity level uses a lock type with escalating pre-defined restrictions. The device user can't set a lock that's less complex than the chosen level. You must also define all additional minimum restrictions of the complexity by setting every password sub-policy, such as Minimum Number of Letters and so on. The complexity levels are:

  • Complexity Low — A pattern or PIN, with repeating (4444) and ordered (1234, 4321, 2468) sequences allowed.
  • Complexity Medium — A PIN without repeating (4444) or ordered (1234, 4321, 2468) sequences. Or, a password with 4 or more characters.
  • Complexity High — A PIN with 8 or more characters, without repeating (4444) or ordered (1234, 4321, 2468) sequences. Or, a password with 6 or more characters.

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>> Minimum Length

Specifies the minimum number of points (in the case of a pattern) or characters (in the case of a PIN or password) required in the lock. Only available if the Screen Lock Quality policy is set to PIN, Numeric Complex, Alphabetic, Alphanumeric, Complex, Complexity Low, Complexity Medium, or Complexity High.

Values

Enter a minimum length. The value can be 4–16.

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>> Minimum Letters

Specifies the minimum number of letters required in the lock password. Only available if the Screen Lock Quality policy is set to Complexity Low, Complexity Medium, or Complexity High.

Values

Enter the minimum number of letters. The value can be 1–10.

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>> Minimum Non-Letters

Specifies the minimum number of non-letter characters required in the lock password. Only available if the Screen Lock Quality policy is set to Complexity Low, Complexity Medium, or Complexity High.

Values

Enter the minimum number of non-letters. The value can be 2–10.

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Work profile on company-owned device

>> Minimum Lowercase Letters

Specifies the minimum number of lowercase letters required in the lock password. Only available if the Screen Lock Quality policy is set to Complexity Low, Complexity Medium, or Complexity High.

Values

Enter the minimum number of lowercase letters. The value can be 3–10.

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Work profile on company-owned device

>> Minimum Capital Letters

Specifies the minimum number of uppercase letters required in the lock screen password. Only available if the Screen Lock Quality policy is set to Complexity Low, Complexity Medium, or Complexity High.

Values

Enter the minimum number of uppercase letters. The value can be 1–10.

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Work profile on company-owned device

>> Minimum Numeric Characters

Specifies the minimum number of digits required in the lock password. Only available if the Screen Lock Quality policy is set to Complexity Low, Complexity Medium, or Complexity High.

Values

Enter the minimum number of digits. The value can be 1–10.

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Work profile on company-owned device

>> Minimum Special Characters

Specifies the minimum number of special characters required in the password. Only available if the Screen Lock Quality policy is set to Complexity Low, Complexity Medium, or Complexity High.

Values

Enter the minimum number of special characters. The value can be 1–10.

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Work profile on company-owned device

> Screen Lock Requirements

Enable setting of specific screen lock requirements for the device and its work area.

Values

Apply — Automatically set when you select a Screen Lock Quality.

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Work profile on company-owned device

>> Screen Lock Expiration (Days)

Specifies the number of days before the lock must be reset.

Values

Enter a number of days. The value can be 0–365.

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Work profile on company-owned device

>> Unlock Attempt Limit

Specifies the maximum number of incorrect unlock attempts before access is restricted.

Values

Enter the maximum number of unlock attempts. The value can be 0–10.

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Work profile on company-owned device

>> Screen Lock History

Specifies the minimum number of new locks that must be used before the device user can reuse a previous lock.

For example, if the lock is the password Knox123! and this policy is set to 10, the user must use ten other passwords before they can reuse Knox123!.

Values

Enter the minimum number of new locks before reuse is allowed. The value can be 1–10.

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>> Screen Lock Timer (hours)

If using a weak authentication method, such as weak biometric, specifies the time in hours after which the screen is automatically locked.

Values

Enter the number of hours.

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> Block After Days (If Screen Lock Compliance is Violated)

Specifies how long, in days, that a lock can violate the restrictions set by the Screen Lock Quality policy before the device user is blocked from accessing the device or the work profile.

Values

Enter the number of days before the device blocks the user. The minimum value is 0. If set to 0, then the device user is immediately blocked. Must be less than the value of the Wipe After Days policy.

If this value is unset, then the device user isn't blocked for violating the lock restrictions.

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> Wipe After Days (If Screen Lock Compliance is Violated)

Specifies how long, in days, that a lock can violate the restrictions set by the Screen Lock Quality policy before the device is remotely wiped.

Values

Enter the number of days before the device blocks the user. The minimum value is 1. Must be greater than the value of the Block After Days policy.

If this value is unset, then the device user isn't blocked for violating the lock restrictions.

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KeyGuard (Block Functions on the Lock Screen)

Blocks device features and functionality are blocked when the screen is locked. This policy doesn't take effect until after a lock is set on the device.

Values

  • Apply

If this value is unset, then KeyGuard is disabled.

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> Select Functions to Block

Specifies which device features and functionality are disabled when KeyGuard is enabled. Only available if the Keyguard policy is set to Apply.

Values

Select the features and functionality to disable:

  • Trust Agent — Blocks the Smart Lock function, which unlocks the screen in certain conditions, such as during physical activity, at a specific geographic location, or when devices are added.
  • Fingerprint — Blocks screen unlock through fingerprint scanning.
  • Previews in Pop-ups — Hides content in app notifications on the lock screen.
  • Face — Blocks screen unlock through face scanning.
  • Biometric — Blocks screen unlock through iris scanning.

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Maximum Screen Timeout Allowed

Specifies how long the device can idle before the screen locks.

Values

  • 15 sec
  • 30 sec
  • 1 min
  • 2 min
  • 5 min
  • 10 min

If this value isn't set, then the screen lock timeout falls back to the duration specified in the device settings.

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App Restrictions

Policy Description Supported system
Play Store Mode

Determines how to restrict apps on Google Play. In order to restrict an app, it must have a profile in the Knox Manage tenant.

Values

  • Allowlist — Defines an allowlist that specifies all the apps that the device user can install. If an app isn't specified, the user can't install it from Google Play.
  • Blocklist — Defines a blocklist that specifies which apps the device user can't install. If an app is specified, the user can't install it from Google Play. All other apps on Google Play can be installed.

If this value is not set, then no apps are restricted on Google Play.

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> App list

Defines the allowlist or blocklist to restrict apps based on the value of the Play Store Mode policy. Only available if the Play Store Mode policy is set.

Values

Add apps to include or exclude. If the Play Store Mode policy is set to Allowlist, then this list defines an exclusive list of allowed apps. If that policy is set to Blocklist, then this list only defines apps that aren't allowed.

To add one or more apps:

  1. Click Add. The Select Application dialog opens.
  2. Select one or more apps, then click OK.

To remove an app, delete next to it.

Work profile on company-owned device
Untrusted Apps Policy

Allows the device user to install apps from unknown sources.

Values

  • Allow Install Device Wide — The device user can install untrusted apps to the primary profile and work profile.
  • Allow Install In Personal Profile Only — The device user can install untrusted apps on the primary profile.
  • Disallow Install (default) — The device user can't install untrusted apps.

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App Permission

Controls how permissions are granted to apps.

Values

  • Grant — Automatically grants all requested permissions to apps. On Android 12 and higher devices, the camera, microphone, and location permissions can't be automatically granted without user consent.
  • Deny — Automatically denies all requested permissions to apps.
  • Prompt (default) — The app prompts the device user to grant or deny permissions.

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> App List

Specifies a list of apps that are exempt from the permission behavior defined by the App Permission policy. Only available if the App Permission policy is set.

Values

To add one or more apps:

  1. Click Add. The Select Application dialog opens.
  2. Select one or more apps, then click OK.

To remove an app, click delete next to it.

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Work profile on company-owned device

App Delegation Scope Management

Enables delegated scopes for apps, which is a device policy controller function that grants elevated API and policy control to an app. An app with delegated scopes can dictate policies and configuration settings to other apps.application-app-delegation-scope

Values

  • Apply — Enables delegation scopes.

If this value is unset, then delegation scopes are disabled.

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> App Delegation Scope

Configures delegated scopes for apps. Each configuration targets an app with a profile in the Knox Manage tenant and assigns scopes to it. You can only manage one delegation configuration per app. Only available if the App Delegation Scope Management policy is set to Apply.

Values

To assign delegated scopes to an app:

  1. Click Select, then choose an app from the list in the Select Application window.

    • To add a system app, click Add System Application to select it or Bulk Add to specify a list of them with an XLS file.
  2. Select scopes to assign to the app from the Delegation Scopes list.
  3. Click add to add the configuration.

The available scopes are:

  • Management of uninstalled packages
  • Installing existing packages
  • Selection of key chain certificates
  • Certificate installation and management
  • Managed configurations management
  • Blocking uninstallation
  • Permission policy and permission grant state
  • Package access state
  • Enabling system apps

To remove the delegated scopes for an app:

  • Click delete next to the configuration.

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App Execution Blocklist

Specifies whether to apply the app execution blocklist.

You can't block core system apps, such as apps with device admin (DA) permissions, the active launcher, package installers, package uninstallers, package verifiers, the default dialer, and the permission controller.

Values

  • Apply

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> App list

Specifies the apps to block from running on the device. Blocked apps are hidden from the interface.

Values

  • To add an app, click Add, and then select apps in the Select Application window.
  • To delete an app, click the Delete icon next to the app.
System App Reactivation

Specifies whether to apply the allowlist of pre-installed system apps.

If the app is a member of the App Execution Blocklist, that policy takes precedence.

Note

To view the list of available system apps on a device, go to Profile > Manage System App.

Values

  • Apply
> App list

Specifies the pre-installed system apps to be allowed on the device.

Values

  • To add an app, click Add, and then select apps in the Select Application window.
  • To delete an app, click the Delete icon next to the app.
Skip App Tutorial

Instructs apps to skip all first-time tutorials and hints, if they have any.

Values

  • Allow — Tutorials and hints are hidden.
  • Disallow (default) — Tutorials and hints show on first use.

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Work profile on company-owned device

App Installation

Allows the device user to install apps.

Values

  • Allow (default)
  • Disallow

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App Uninstallation

Allows the device user to remove apps.

Values

  • Allow (default)
  • Disallow

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Google Play Protect Verify Apps

Controls the use of Google Play Protect on the device.

Values

  • User Choice — The device user can enable and disable Google Play Protect.
  • Enforced — Enables Google Play Protect, and the user can't disable it.

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Work and Personal Apps Connection

Allows apps to communicate across device profiles. For example, if the same calculator app were simultaneously installed on the device's primary profile and work profile, then both instances of the app could share data. This data sharing requires consent from the device user.

Values

  • Allowlist — A list defined by the App List policy specifies which apps can communicate between profiles.

If this value is unset, then app connections are disabled.

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Work profile on company-owned device

> App List

Specifies an allowlist of apps that can connect across device profiles. Only available if the Work and Personal Apps Connection policy is set to Allowlist.

Values

To add one or more apps:

  1. Click Add. The Select Application dialog opens.
  2. Select one or more apps, then click OK.

To remove an app, click delete next to it.

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Work profile on company-owned device

Location

Policy Description Supported system
Location Mode

Controls location data gathering on the device.

Values

  • User Choice — Allows the device user to choose location data preferences.
  • Enforced — Forces location data gathering.
  • Disable — Blocks location data gathering.

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Work profile on company-owned device

Phone

Policy Description Supported system
Airplane mode

Allows the device user to turn on airplane mode.

Values

  • Allow
  • Disallow
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Call Broadcasting Setting

Enables the reception of Cell Broadcast messages on the device. Carriers use these messages to broadcast public warnings and emergencies to device users across entire regions, so you should exercise caution before disabling this technology.

Values

  • Allow (default)
  • Disallow
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Microphone

Allows the device user to mute the microphone and adjust its input level.

Values

  • Allow
  • Disallow
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Outgoing Calls

Allows the user to make outgoing phone calls.

Values

  • Allow (default)
  • Disallow
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SMS

Allows the user to send and receive messages through SMS.

Values

  • Allow (default)
  • Disallow
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Data Roaming

Enables data roaming on the device.

Values

  • Allow (default)
  • Disallow
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Container

Policy Description Supported system
Copy and Paste Clipboard per Profile

Allows the device user to copy and paste data between the primary profile and work profile.

Values

  • Allow
  • Disallow (default)

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Work profile on company-owned device

Set a Message for Profile Wipe

Allows IT admins to set a custom message to warn the user when the data on the Work profile is wiped.

Values

  • Apply — Use the Message pane to specify the notification message shown on the device.
Work profile on personally-owned device
Set a Maximum Period for Profile Turned Off (Days)

Specifies the maximum duration, in days, that the device user can pause the work profile before their access is suspended. If the profile is paused for longer than this duration, all personal apps except for critical system apps (Phone, Messages, Google Play) are suspended and hidden. Work profile apps are unaffected.

Values

Enter a pause timeout, in days. The value can be 3–30.

If this value is unset, then there is no maximum duration.

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Work profile on company-owned device

Phone Book Access Profile (PBAP) via Bluetooth

Allows the device user to share phone book contacts from the work profile to other devices over Bluetooth.

Values

  • Allow — Sharing phone book contacts is allowed. Only applies if the Bluetooth policy is set to Allow.
  • Disallow (default)

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Work profile on company-owned device

Factory Reset Protection

Policy Description Supported system
Factory Reset Protection

Enables factory reset protection. When this security measure is enabled, if the device undergoes a factory reset it can't be reactivated without the previous user's Google Account.

Values

  • Allow — Enables factory reset protection fo all devices that use this profile.
  • Disallow (default) — Disables factory reset protection.

To enable factory reset protection:

  1. Set this value to Allow.
  2. For the the Google Account ID field, enter the email address of Google Account that will protect the devices that use this profile. This account must be appropriate for use by support providers.

    Caution

    As this account email and password might be shared with support providers, do not use your Google Account associated with Android Enterprise.

  3. Click Go to Google API Webpage to generate user ID. The people.get operation page from Google's People API reference opens.
  4. If you haven't already, sign in to the Google Account you specified earlier.
  5. In the Try this method dialog:

    • For resourceName, enter people/me.
    • For personalFields, enter metadata.
  6. Click EXECUTE.

    • You might be prompted to grant permission for the Google APIs Explorer to access the Google Account. If so, click Allowto grant all access.

    A 200 OK message shows, which contains the account's detailed information as JSON values.

  7. Copy the value of the "ID" field in the message.
  8. Back on the Knox Manage console, paste the copied ID value in the Google User ID field.
  9. Click add.
Work profile on company-owned device

Wi-Fi

Configures the Wi-Fi settings, such as SSID, security type, and proxy.

Click add to add a configuration.

You can add or edit up to 50 configurations when you save the profile.

Configuration setting Description
Configuration ID

Assigns the name of the Wi-Fi configuration.

Values

Enter a name. The name must be unique among Wi-Fi configurations.

Description

Adds a text description of the configuration for other admins.

Values

Enter a description.

Network Name (SSID)

Enter the SSID of the target Wi-Fi access point.

Values

Enter an SSID.

Hidden Network (SSID)

Hides the access point from the list of Wi-Fi networks on the device.

Values

  • Allow
  • Disallow (default)
Attempt Automatic Connection

Allows the device to automatically connect to a known Wi-Fi network.

Values

  • Use
  • Do Not Use (default)
Randomized MAC Address

Randomizes the device's MAC address when connecting to a Wi-Fi network.

Available on devices running Android 13 and higher.

Values

  • Use
  • Do Not Use (default)
Security Type

Specifies the Wi-Fi security protocol and authentication scheme of the access point.

Values

  • WEP-PSK
  • WPA-PSK
  • WPA-EAP
Password

Specifies the password of the target Wi-Fi access point. Only available if the Security Type configuration setting is set to WEP-PSK or WPA-PSK.

Values

Enter a password.

EAP Outer

Specifies the outer EAP authentication method. Only available if the Security Type configuration setting is set to WPA-EAP.

Values

  • PEAP
  • EAP-FAST
  • EAP-TLS
  • EAP-TTLS
EAP Inner

Specifies the inner, tunneled EAP authentication method. Only available if the Security Type configuration setting is set to WPA-EAP.

Values

  • PAP
  • MSCHAP
  • MSCHAPv2
User Information Input Method

Specifies how the user information and credentials are delivered. Only available if the Security Type configuration setting is set to WPA-EAP.

Values

  • Manual Input
  • Connector Interworking
  • User Information
ID

Specifies the user name to submit during authentication. Only available if the Security Type configuration setting is set to WPA-EAP and the User Information Input Method configuration setting is set to Manual Input.

Values

Enter a user name. Click Lookup to browse and select available lookup items to add to the name.

Password

Specifies the password to submit during authentication. Only available if the Security Type configuration setting is set to WPA-EAP and the User Information Input Method configuration setting is set to Manual Input.

Values

Enter a password.

User Information Connector

Specifies the directory connector to employ for the user. To learn more about directory connectors in Knox Manage, see Connect to AD/LDAP. Only available if the Security Type configuration setting is set to WPA-EAP and the User Information Input Method configuration setting is set to Connector Interworking.

Values

Select a connector from the list.

Anonymous Identity

Specifies an anonymous ID for the user. Only available if the Security Type configuration setting is set to WPA-EAP.

Values

Enter a name

User Certificate Input Method

Specifies the confirmation method for the user certificate. Register an external certificate for each network configuration, and then verify each network configuration using that certificate. All users share this one certificate for each network configuration. Go to Advanced > Certificate > External Certificate to register network settings for each purpose. Only available if the Security Type configuration setting is set to WPA-EAP.

Values

  • EMM Management Certificate (default)
User Certificate (Alias)

Specifies the certificate to apply for the user. The user certificate (P12 or PFX file) corresponding to the obtained user information is applied along with a profile to verify the user. Only available if the Security Type configuration setting is set to WPA-EAP.

Values

Select a certificate from the list.

CA Certificate (Alias)

Specifies the root certificate to apply. The available certificates are those registered in Advanced > Certificate > External Certificate with the Purpose set to Wi-Fi and the Type set to Root. For more information on how to add an external certificate, see External certificates. Only available if the Security Type configuration setting is set to WPA-EAP.

Values

Select a certificate from the list.

Domain

Enter the domain addresses that can be accessed via Wi-Fi.

You must provide either Domain or Alternate Subject in the Wi-Fi settings.

Alternate Subject

Enter the alternate subject names.

You must provide either Domain or Alternate Subject in the Wi-Fi settings.

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