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Add apps

Last updated July 26th, 2023

To assign app to an organization, group, or device, you must first add them as a managed app to your tenant.

Android app support

For Android Enterprise devices, the app store in the Knox Manage agent opens the managed Google Play Store app, which shows all assigned and available Managed Google Play apps.

For Android Legacy devices, the app store in the Knox Manage agent shows all assigned internal apps available for installation through the agent.

The following tables provide detailed compatibility information for each app source broken down by Android version and management mode, split between devices made by Samsung and other manufacturers:

Samsung device by platform and management mode Internal app Google Play app (legacy) Managed Google Play app
Android Legacy (7 or higher) All Manual installation -
Android with Knox (7 or higher) All Manual installation -
Android Enterprise, fully managed (7 or higher) All - All
Android Enterprise, personally-owned device with a work profile (7 or higher)

Android 7 not supported

Android 8 and higher with KPE Premium license

- All
Android Enterprise, company-owned device with a work profile (11 or higher) All with KPE Premium license - All
Android Enterprise, fully managed device with a work profile (8 to 10)

Android 8 with KPE Premium license

Android 9 and 10

- All
Other Android device by platform and management mode Internal app Google Play app (legacy) Managed Google Play app
Android Legacy (7 or higher) Manual installation Manual installation -
Android with Knox (7 or higher) - - -
Android Enterprise, fully managed (7 or higher) All - All
Android Enterprise, personally-owned device with a work profile (7 or higher) - - All
Android Enterprise, company-owned device with a work profile (11 or higher) - - All
Android Enterprise, fully managed device with a work profile (8 to 10) Android 9 and 10 - All

Windows app support

Managed Windows apps are divided between internal and public sources. The Knox Manage agent on Windows has an Application Store page, which the device user can browse for all managed apps. When they select an app, it either installs from the agent, or takes them to the Microsoft Store, where they can install it like a normal app.

There are two Windows app types, each with different installation rules:

  • Public apps available through the Windows Store
  • Internal apps available through the Knox Manage agent

Device users can browse public apps on the Knox Manage agent, which redirects them to the Microsoft Store for download.

You can configure internal apps to either automatically install to the device, or be made available for download directly from the Knox Manage agent. Knox Manage supports two Windows installer technologies for internal apps:

  • Universal Windows Platform (UWP):
    • Appx or APPXBUNDLE file format
    • MSIX or MSIXBUNDLE file format
  • Windows Installer (MSI):
    • MSI file format

Chrome OS app support

Managed Chrome OS apps are divided between three app sources, each with different methods for adding them:

  • Managed Google Play — Add an app through an iframe of the Google Play console on the Knox Manage console, the same way you add managed apps in Android. Even though both Android and Chrome OS use the same app store, you can’t create one app configuration and assign it to both types of devices — you’ll need to manage a separate app configuration for each.
  • ID — Add an app or a Chrome browser extension by entering a valid identifier from Google Play or the Chrome Web store. To obtain an identifier, see Get Chrome app or extension IDs.
  • URL — Add an app by entering its URL.

Note

Adding a managed Chrome OS app to the Knox Manage console doesn’t add it to the Google Admin console.

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