Run App command not visible for multiple devices
Last updated November 30th, 2023
- Knox Manage
When selecting multiple devices to launch Google Play apps, you may encounter an issue where the Run App device command is not visible.
Based on the number of devices selected, the Run App command uses two different APIs which each accept different parameters. Google Play apps are only compatible with the Run App device command for a single device selection. If you attempt to use the Run App command with multiple devices selected, Google Play apps aren’t visible in the list of apps.
When launching apps with Knox Manage, ensure the selected number of devices correspond with the app type. The following table shows the apps compatible with the Run App device command:
|All apps installed on the device
|Internal apps, kiosk apps, and system apps (not Google Play apps)
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