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How to enroll a Windows device in Knox Manage

Last updated July 14th, 2025

Categories:

Environment

  • Knox Manage
  • Windows mobile device
  • PC with Microsoft Windows 10 Version 1703 and higher (Home, Pro, Business, Enterprise, Education, and Mobile editions)

Devices are tested and supported based on officially released versions of Windows by Microsoft. Custom versions such as Insider Preview builds or security-hardened images may not function as intended.

How do I enroll a Windows device in Knox Manage?

To enroll a Windows device in Knox Manage, you’ll first need to create a profile:

  1. In the Knox Manage console, go to the Profile page and click Add.
  2. Enter the profile Name and select Windows as the Platform.
  3. Click Save & Set Policy, apply the policies as needed, then click Save.

After creating a profile, you’ll need to create an organization or user group. To create an organization:

  1. Go to the Organization page and click Add.
  2. On the Add Organization page, select the Parent Organization and enter a Code and Name.
  3. Click Save & Assign to assign it to the profile you created.

To create a user group:

  1. Go to the Group page and click Add.
  2. On the Add Group page, enter a Name, select Type > User, and select your Membership Type.
  3. Click Save & Assign to assign it to the profile you created.

Now, create a user in Knox Manage for the Windows device:

  1. Go to the User page and click Add.
  2. On the Add User page, enter the required information in the fields.
  3. Select the User Group / Organization you created.
  4. Select your Android Management Type.
  5. Click Save & Request Enrollment.

After Knox Manage setup is complete, you can enroll your Windows devices.

Device enrollment

Next, you need to install the Knox Manage agent on your Windows device.

You can send the installation guide via email or SMS (if the mobile number is registered).

  1. In the Knox Manage console, go to the User page.
  2. Select the user you created and click Request Enrollment. Alternatively, you can search for the Knox Manage agent on the Microsoft Store and download it.
  3. Install and launch the Knox Manage app on the device.
  4. In the app, enter the user credentials you created to sign in to Knox Manage. On successful sign in, the policies are applied to the device. You can also view the device in the Devices page of your Knox Manage console.

Additional information

For more about the Knox Manage commands available to Windows devices, see Windows device commands.

For more information about Knox Manage policies and their compatibility with Windows devices (mobile vs. desktop), see Windows policies.

To learn more about the device requirements needed to use Knox Manage, see Minimum requirements.

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