Allow external USB devices in kiosk mode

Environment

• Knox Manage
• Android Enterprise
• Kiosk mode

Overview

This knowledge base article explains how to allow external USB devices in Knox Manage Kiosk mode.

If you connect an external USB device to a mobile device in kiosk mode, Android System requests permission to connect. Since the prompt is generated by the System UI application, it’s blocked in kiosk mode, which only allows whitelisted apps to run.

Kiosk mode allows control apps to be run in the background without a shortcut.

How do I allow external USB devices in kiosk mode?

1. On the Knox Manage console, click Profile.

2. Click Manage Control App. The Manage Control App dialog opens.

3. Click Add.

4. Enter the following information:

   Field	Value
   Platform	Android
   Package Name	com.android.systemui
   Application Name	System UI

5. Click Save.

6. Add a new kiosk or modify an existing kiosk. If creating a new kiosk, select Multiple App Kiosk or Single App Kiosk and click Next.

7. For Allowlisted App Settings, click Select.

8. Select System UI, then click OK.

9. Click Save.

Additional information

To read more about Knox Manage, please refer to the Knox Manage guide.

For more about Knox Manage policies, please refer to the Knox Manage policies.