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How to set up automatic collection of device information in Knox Manage

Last updated July 26th, 2023



  • Knox Manage (KM)


When first enrolling in Knox Manage (KM), information is collected about your device. For example, you can view the number of apps installed, storage space left on the device, and the remaining battery level from the KM console. After enrollment, you must manually send a device command to refresh this information unless Inventory Scheduler is configured.

This article guides you through the steps on how to automatically collect information about your enrolled devices using Inventory Scheduler, without requiring a device command.

How do I automatically collect device info in Knox Manage?

KM features a scheduler feature that allows you to automatically collect device information after a certain time interval. You can configure this interval by following the below steps:

  1. In the KM console, navigate to Setting > Basic Configuration > Device.
  2. Under Inventory Scheduler, enter a value from 4-24 for the Inventory Collection Interval fields.
  3. Select Save.

After configuring the Inventory Collection Interval, the device info refreshes after the preset amount of time. The shortest length of time you can set for the refresh is 4 hours, up to a 24-hour period.

If you set the Inventory Collection Interval to 0, device information will not be collected.

Additional information

  • To learn more about KM’s Inventory Collection feature, see the KM admin guide.

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