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How do I synchronize Active Directory SCC with the Knox Manage portal?

Last updated October 17th, 2023

Categories:

Environment

Knox Manage cloud solution and Active Directory Cloud Connector

Summary

How do I sync Active Directory with the Knox Manage portal. The Samsung Knox Manage Cloud Connector(SCC) is not able to connect to the SCC Server even after adding it to the allowlist.

Cause

You may not have opened the correct corporate firewalls.

Resolution

Make sure the following domains/ports have been set correctly on your Active Directory server side. You also have to set the firewall to allow these outbound rules.

Region Domain:Port
Asia (Singapore) scc-ap.manage.samsungknox.com:10000
scclts-ap.manage.samsungknox.com:8080
US (Oregon) scc-us.manage.samsungknox.com: 10000
scclts-us.manage.samsungknox.com: 8080
EU (Ireland) scc-eu.manage.samsungknox.com: 10000
scclts-eu.manage.samsungknox.com: 8080

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