How to manage preloaded applications in Knox Manage

Environment

• Knox Manage (KM)
• Android Enterprise
• Android Legacy

Overview

Samsung devices come preloaded with several apps that you might want to configure and control in Knox Manage (KM). These apps include Samsung system apps like Phone and Calendar, and third-party apps like Microsoft OneDrive and Google Chrome.

While you can choose to manually upload these preloaded apps as internal applications in KM for more granular control, you can also add the application package name to the control apps list, allowing you to manage them with application profiles.

This article guides you through the steps on how to add apps to KM’s control apps list, and how to configure the application policies in a profile.

How do I add apps to the control apps list in Knox Manage?

To add control apps in KM, you must add the package name to the control apps list. See Add, modify, and delete system apps in the KM admin guide.

How do I manage preloaded apps with a profile in Knox Manage?

1. In the left sidebar of your KM console, go to Profile.
2. Create a new profile or modify an existing profile.
3. Go to Application, then select a policy to apply.
4. Click Add, then select the application name from the list.
5. Click OK, then save the policy.

The policy you selected is now applied to the preloaded app.