What are the firewall exceptions that I need to configure in order to use Knox Manage?
Last updated November 30th, 2023
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In order to implement Knox Manage and Knox Remote Support in your enterprise deployment, you must configure the following URLs and port exceptions for the network of your device fleet.
Knox Manage exceptions
| Platform | URL | Ports |
|---|---|---|
| All | *.samsungknox.com | TCP/443, 80 |
| *.secb2b.com | ||
| *.samsung.com | ||
| *.gstatic.com | ||
| Android | *.google.com |
TCP/443 TCP, UDP/5228-5230, 5235, 5236 |
| android.com | ||
| google-analytics.com | ||
| googleusercontent.com | ||
| *gstatic.com | ||
| *.gvt1.com | ||
| *.ggpht.com | ||
| *.gvt2.com | ||
| *.gvt3.com | ||
| *.googleapis.com | TCP/443, 5228-5230 | |
| iOS | *.push.apple.com | TCP/443, 5223, 2197 |
| Windows | *.wns.windows.com | 443 |
| *.notify.live.net |
Knox Remote Support exceptions
| Region | Server | Domain | IP address | Port | Connection |
|---|---|---|---|---|---|
| Asia | Relay | ap-rs-relay.manage.samsungknox.com | 18.141.250.233 | 45001 | Mobile |
| 13.213.198.62 | |||||
| WAS | ap-rs-web.manage.samsungknox.com | - | 443 | Desktop | |
| US | Relay | us-rs-relay.manage.samsungknox.com | 35.83.188.168 | 45001 | Mobile |
| 52.36.230.249 | |||||
| WAS | us-rs-web.manage.samsungknox.com | - | 443 | Desktop | |
| EU | Relay | eu-rs-relay.manage.samsungknox.com | 54.155.132.151 | 45001 | Mobile |
| 63.34.35.115 | |||||
| WAS | eu-rs-web.manage.samsungknox.com | - | 443 | Desktop |
For more information on the requirements for Knox Remote Support, see Knox Remote Support minimum requirements.
Additional information
For more information on Android network requirements, refer to Android Enterprise Network Requirements.
For more information on iOS network requirements, refer to Configure your network for MDM and Use Apple products on enterprise networks.
For more information on Windows network requirements, refer to Adding WNS Traffic to the Firewall Allowlist.
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