Wear OS device commands
Last updated December 2nd, 2025
On this tab
This topic lists the device commands available in the Knox Manage console for Wear OS devices.
Device
| Device command | Description | Supported system |
|---|---|---|
| Push Profile |
Pushes and applies the latest profile and app information to the devices. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Lock Device |
Locks the device. You're prompted to set a nine-digit unlock code when you send this command. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Unlock Device |
Unlocks the device. Device users must enter a nine-digit admin-defined code to unlock the device. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Factory Reset |
Performs a factory reset on the device and changes the device status to Unenrolled. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Reboot Device |
Forces the Wear OS device to reboot. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Clear Screen Lock |
Resets the password lock on the device. The user must set a new password before they can continue operating the device. |
Wear OS 4.0 and higher Android 11.0 and higher |
Application
| Device command | Description | Supported system |
|---|---|---|
| Run App |
Runs an app on the device. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Delete App Data |
Deletes an app's data from the device. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Install or Update App |
Installs or updates an app on the device. If the device user has uninstalled the app, then the app can't be re-installed by this command. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Uninstall App |
Deletes an app from the device. |
Wear OS 4.0 and higher Android 11.0 and higher |
Knox Manage
| Device command | Description | Supported system |
|---|---|---|
| Unenroll & Factory Reset |
Unenrolls and factory resets the device. Select Remove eSIM upon Factory Reset to delete eSIM information from the device. To use the eSIM again, the carrier will need to re-activate it. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Update Knox Manage Agent |
Updates the Knox Manage agent on the device for a new patch or version. The agent information registered in the Knox Manage server is sent to the device, which then selects the appropriate agent to request installation files from the server. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Exit Kiosk |
Quits the Kiosk mode for selected devices. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Collect Audit Log |
Collects the Knox Manage audit logs of the device. When the log size exceeds the maximum size, logs are automatically sent to the server, but the log file may be lost. For more information, see View the audit list. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Collect Device Diagnostics Log |
Collects device logs and device-locking diagnostics logs. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Collect Bug Report |
Collect the device's bug report, also known as dumpstate logs. The device user is then prompted to send the report, and they can choose whether to send it. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Reset Push Token |
Assigns the Managed Google Play Account associated with your tenant to the device. Use this command if the Managed Google Play Account wasn't registered on the device during enrollment. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Push Notification |
Lets you send a push notification message to a device. Provide a brief header for the push notification message in the Title field, and enter the message body in Message. |
Wear OS 4.0 and higher Android 11.0 and higher |
Device Info
| Device command | Description | Supported system |
|---|---|---|
| Sync Device Information |
Updates the inventory and app information on the device. |
Wear OS 4.0 and higher Android 11.0 and higher |
| Sync Installed App List |
Pulls the device's app list. |
Wear OS 4.0 and higher Android 11.0 and higher |
This document was updated for the Knox cloud services 26.06 UAT.
On this tab
This topic lists the device commands available in the Knox Manage console for Wear OS devices.
Device
| Device command | Description | Supported system |
|---|---|---|
| Push Profile |
Pushes and applies the latest profile and app information to the devices. |
Wear OS 4.0 and higher Android 12 and higher |
| Lock Device |
Locks the device. You're prompted to set a nine-digit unlock code when you send this command. |
Wear OS 4.0 and higher Android 12 and higher |
| Unlock Device |
Unlocks the device. Device users must enter a nine-digit admin-defined code to unlock the device. |
Wear OS 4.0 and higher Android 12 and higher |
| Factory Reset |
Performs a factory reset on the device and changes the device status to Unenrolled. |
Wear OS 4.0 and higher Android 12 and higher |
| Reboot Device |
Forces the Wear OS device to reboot. |
Wear OS 4.0 and higher Android 12 and higher |
| Clear Screen Lock |
Resets the password lock on the device. The user must set a new password before they can continue operating the device. |
Wear OS 4.0 and higher Android 12 and higher |
Application
| Device command | Description | Supported system |
|---|---|---|
| Run App |
Runs an app on the device. |
Wear OS 4.0 and higher Android 12 and higher |
| Delete App Data |
Deletes an app's data from the device. |
Wear OS 4.0 and higher Android 12 and higher |
| Install or Update App |
Installs or updates an app on the device. If the device user has uninstalled the app, then the app can't be re-installed by this command. |
Wear OS 4.0 and higher Android 12 and higher |
| Uninstall App |
Deletes an app from the device. |
Wear OS 4.0 and higher Android 12 and higher |
Knox Manage
| Device command | Description | Supported system |
|---|---|---|
| Unenroll & Factory Reset |
Unenrolls and factory resets the device. Select Remove eSIM upon Factory Reset to delete eSIM information from the device. To use the eSIM again, the carrier will need to re-activate it. |
Wear OS 4.0 and higher Android 12 and higher |
| Update Knox Manage Agent |
Updates the Knox Manage agent on the device for a new patch or version. The agent information registered in the Knox Manage server is sent to the device, which then selects the appropriate agent to request installation files from the server. |
Wear OS 4.0 and higher Android 12 and higher |
| Exit Kiosk |
Quits the Kiosk mode for selected devices. |
Wear OS 4.0 and higher Android 12 and higher |
| Collect Audit Log |
Collects the Knox Manage audit logs of the device. When the log size exceeds the maximum size, logs are automatically sent to the server, but the log file may be lost. For more information, see View the audit list. |
Wear OS 4.0 and higher Android 12 and higher |
| Collect Device Diagnostics Log |
Collects device logs and device-locking diagnostics logs. |
Wear OS 4.0 and higher Android 12 and higher |
| Collect Bug Report |
Collect the device's bug report, also known as dumpstate logs. The device user is then prompted to send the report, and they can choose whether to send it. |
Wear OS 4.0 and higher Android 12 and higher |
| Reset Push Token |
Assigns the Managed Google Play Account associated with your tenant to the device. Use this command if the Managed Google Play Account wasn't registered on the device during enrollment. |
Wear OS 4.0 and higher Android 12 and higher |
| Push Notification |
Lets you send a push notification message to a device. Provide a brief header for the push notification message in the Title field, and enter the message body in Message. |
Wear OS 4.0 and higher Android 12 and higher |
Device Info
| Device command | Description | Supported system |
|---|---|---|
| Sync Device Information |
Updates the inventory and app information on the device. |
Wear OS 4.0 and higher Android 12 and higher |
| Sync Installed App List |
Pulls the device's app list. |
Wear OS 4.0 and higher Android 12 and higher |
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