Run and manage the SCC client
Last updated June 4th, 2026
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You can run the Samsung Cloud Connector (SCC) client either by executing the batch file manually, or by allowing the Windows background service to run it automatically. If needed, configure the SCC client. When a new version is available, you can update the SCC client.
Run the SCC client manually
To run the SCC client manually, execute the batch file from the path below:
{SCC installation folder}\scc-client\bin\sccClientStart.bat
When you close the command window, the SCC client service will be terminated.
Run the SCC client automatically
To run the SCC client automatically, complete the following steps:
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Execute the batch file from the path below to register the SCC client to Windows background services:
{SCC installation folder}\scc-client\bin\scc_service_install.bat -
Check the service name below in Start > Administrative Tools > Services:
Samsung SDS Cloud Connector Client(1) Background Service -
Right-click on the service name and click Start to run the service.
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To stop the service, right-click on the service name and click Stop.
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To disable the SCC client background service, execute the batch file from the path below:
{SCC installation folder}\scc-client\bin\scc_service_uninstall.bat
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Configure the SCC client
Layer 4 (L4) switch domains contain the IP address and port configurations needed for your SCC client to connect to the appropriate SCC server in your service region. If the L4 domains in the service region are changed after installing the SCC client, modify SERVER_IP and SERVER_PORT in the following batch file and restart the SCC client:
{SCC installation folder}\sccclient\bin\sccClientStart.bat
Update the SCC client
You can update the SCC when a new version is available. To do so, complete the following steps:
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Create a backup file of the existing version of the SCC client.
- We recommend compressing the existing installation folder and moving the compressed file to a backup folder.
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Stop the currently-running SCC client.
- If the SCC client is running as a batch file, close the SCC Client Services window.
- If the SCC client is launched as a Windows background service, it automatically terminates and reruns at the time of the update.
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Decompress the new version of the .zip file. The filename format will resemble SCC_Region.zip. For example: SCC_US02.zip.
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Execute the .exe file. The filename format will resemble SCC_Setup_NewVersion_Builddate.exe. For example: SCC_Setup_25.11(2.8.1)_20250805.exe.
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When the upgrade confirmation pop-up appears, click Yes.
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Click Next when the InstallShield Wizard starts.
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Click Update.
- The SCC client and Java Development Kit (JDK) will be installed in the same path of the previous version.
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Click Finish.
Following the update, you can execute the original .exe file again to uninstall the original SCC client. The filename format will resemble SCC_Setup_Version_Builddate.exe. For example, SCC_Setup_25.07(2.7.0)_20250706.exe.
This document was updated for the Knox cloud services 26.06 UAT.
On this tab
You can run the Samsung Cloud Connector (SCC) client either by executing the batch file manually, or by allowing the Windows background service to run it automatically. If needed, configure the SCC client. When a new version is available, you can update the SCC client.
Run the SCC client manually
To run the SCC client manually, execute the batch file from the path below:
{SCC installation folder}\scc-client\bin\sccClientStart.bat
When you close the command window, the SCC client service is terminated.
Run the SCC client automatically
To run the SCC client automatically, complete the following steps:
-
Execute the batch file from the path below to register the SCC client to Windows background services:
{SCC installation folder}\scc-client\bin\scc_service_install.bat -
Check the service name below in Start > Administrative Tools > Services:
Samsung SDS Cloud Connector Client(1) Background Service -
Right-click on the service name and click Start to run the service.
-
To stop the service, right-click on the service name and click Stop.
-
To disable the SCC client background service, execute the batch file from the path below:
{SCC installation folder}\scc-client\bin\scc_service_uninstall.bat
-
Configure the SCC client
Layer 4 (L4) switch domains contain the IP address and port configurations needed for your SCC client to connect to the appropriate SCC server in your service region. If the L4 domains in the service region are changed after installing the SCC client, modify SERVER_IP and SERVER_PORT in the following batch file and restart the SCC client:
{SCC installation folder}\sccclient\bin\sccClientStart.bat
Update the SCC client
You can update the SCC when a new version is available.
To update to SCC client 26.06, JDK 21 (64-bit) must be installed. To use any SCC clients before 26.06, JDK 1.8.0 must be installed.
To do so, complete the following steps:
-
Create a backup of the existing version of the SCC client.
- We recommend compressing the existing installation folder and moving the compressed file to a backup folder.
-
Stop the currently-running SCC client.
- If the SCC client is running as a batch file, close the SCC Client Services window.
- If the SCC client is launched as a Windows background service, it automatically terminates and reruns at the time of the update.
-
Extract the new version of the contents from the ZIP file. The filename format resembles SCC_Region.zip. For example: SCC_US02.zip.
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Execute the .exe file. The filename format will resemble SCC_Setup_{new version}_{build date}. For example: SCC_Setup_26.06_20260130.exe.
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When the upgrade confirmation pop-up appears, click Yes.
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Click Next after the InstallShield Wizard starts.
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Select an installation directory for the Destination Folder, then click Next. The default path is
C:\SamsungSDS\.The SCC client Installer only supports x86-based 32-bit systems. Do not change the installation path to
C:\Program Files. -
Enter your tenant ID and secret token, then click Install.
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Your tenant ID is the corporate domain that comes after the at sign (@) during your Knox Manage sign in process.
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See Copy the secret token for steps to copy your secret token. You can also revoke the current token and generate a new one if needed.
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Click Update.
- The SCC client and Java Development Kit (JDK) are installed in the same path as the previous version.
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Click Finish.
Following the update, you can execute the original .exe file again to uninstall the original SCC client. The filename format will resemble SCC_Setup_{original version}_{build date}. For example, SCC_Setup_25.11(2.8.1)_20250805.exe.
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