View device logs

View a device log to verify that the device commands sent from the admin portal were successfully received by the device.

To view a device log, complete the following steps:

1. Navigate to Device.
2. On the Device page, click on the device’s name. The Device Details page opens.
3. On the Device Details page, click Device Diagnostics Log.
4. View the device log history.
   • In the Device Log window, set the log collection period and download the desired logs by clicking .
   • To view in detail the audit events that occurred while completing a device command, click See Audit Event in the row of the device command.