macOS device commands
Last updated October 8th, 2026
On this tab
The available commands for a macOS device vary based on its management mode.
Device
| Device command | Description | Supported system |
|---|---|---|
| Push Profile | Pushes and applies the latest profile and app information to the device. | macOS 13 |
| Lock Device | Remotely locks a Mac, and sends a six-digit personal identification number (PIN) to the user. On restarting, the user must enter the PIN to unlock it. | macOS 13 |
| Factory Reset | Performs a factory reset and changes the device status to Unenrolled. | macOS 13 |
| Power Off Device | Turns off the device. | macOS 13 |
| Reboot Device | Restarts the device. | macOS 13 |
Application
| Device command | Description | Supported system |
|---|---|---|
| Install or Update App |
Installs or updates an app on the device. In the Select Application dialog, select the app that you want to install. |
macOS 13 |
| Uninstall App |
Removes an app from the device. In the Select Application dialog, select the app you want to uninstall. |
macOS 13 |
Knox Manage
| Device command | Description | Supported system |
|---|---|---|
| Unenroll Device | Unenrolls a selected device on the device list. | macOS 13 |
Device Info
| Device command | Description | Supported system |
|---|---|---|
| Sync Device Information | Updates the inventory and app information on the device. | macOS 13 |
| Sync Installed App List | Pulls the device's app list. | macOS 13 |
| Collect Device Diagnostics Log |
Collects device logs and device-locking diagnostics logs. Personally Identifiable Information (PII) is masked. |
macOS 13 (Ventura) |
This document was updated for the Knox cloud services 26.10 UAT.
On this tab
The available commands for a macOS device vary based on its management mode.
Starting from Knox Manage 26.10, you can invoke macOS device commands through OpenAPI. This enables automated workflows and integration with third-party management systems. For more information, see OpenAPI reference.
Device
| Device command | Description | Supported system |
|---|---|---|
| Push Profile | Pushes and applies the latest profile and app information to the device. | macOS 13 |
| Lock Device | Remotely locks a Mac, and sends a six-digit personal identification number (PIN) to the user. On restarting, the user must enter the PIN to unlock it. | macOS 13 |
| Factory Reset | Performs a factory reset and changes the device status to Unenrolled. | macOS 13 |
| Power Off Device | Turns off the device. | macOS 13 |
| Reboot Device | Restarts the device. | macOS 13 |
Application
| Device command | Description | Supported system |
|---|---|---|
| Install or Update App |
Installs or updates an app on the device. In the Select Application dialog, select the app that you want to install. |
macOS 13 |
| Uninstall App |
Removes an app from the device. In the Select Application dialog, select the app you want to uninstall. |
macOS 13 |
Knox Manage
| Device command | Description | Supported system |
|---|---|---|
| Unenroll Device | Unenrolls a selected device on the device list. | macOS 13 |
Device Info
| Device command | Description | Supported system |
|---|---|---|
| Sync Device Information | Updates the inventory and app information on the device. | macOS 13 |
| Sync Installed App List | Pulls the device's app list. | macOS 13 |
| Collect Device Diagnostics Log |
Collects device logs and device-locking diagnostics logs. Personally Identifiable Information (PII) is masked. |
macOS 13 (Ventura) |
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