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Create an organization

Last updated June 4th, 2026

This document is new for the Knox cloud services 26.06 UAT.

Organizations are containers that allow you to sort and categorize users in your tenant, similar to groups. You can manually create an organization, or sync one from On-premises Active Directory (AD). To sync an organization from your AD server, see Configure third party providers.

Organizations sync between the consoles, allowing you to manage organizations created in the original console from the new console.

By default, a root organization is created when you create your tenant. The root organization contains, or is the parent of, all other organizations that you manually create. It can’t be deleted.

From the root organization, you can manually create sub-organizations, which will inherit the profiles of their parent. Sub-organizations can also branch off of other sub-organizations.

Under the root organization, you can add up to ten levels of sub-organizations. For example, if you create a sub-organization under the root organization, that sub-organization is level one. If you create a sub-organization under that sub-organization, then it’s level two.

If a sub-organization was created in the original console prior to 26.06 or is synced from your AD server, this limitation doesn’t apply.

An image of sub-organization levels.

Create an organization

To create an organization:

  1. Go to the Organizations page and click CREATE ORGANIZATION.

  2. Enter the following information:

    • Parent organization — Click SELECT. On the page that opens, select a parent organization, then click SELECT. If you haven’t created an organization yet, this defaults to the root organization.
    • Inheritable profile — The profile or profiles that are inherited from the parent organization. If there are profiles to inherit, they display automatically once you select a parent organization and can’t be removed during this process. Once an organization is created, you can replace the inheritable profiles by assigning a new profile.
    • Code — Enter a unique organization code. Once created, the code can’t be edited. It can be used to bulk add users. See Manage users for more information.
    • Name — Enter a name for the organization.

    Then click NEXT.

  3. On the page that opens, select a user or users to add to the organization. Then click CREATE.

The organization is created.

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