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Wear OS client error codes

Last updated June 4th, 2026

This page lists error codes that may show on Wear OS devices enrolled in Knox Manage. The following table provides the errors for agent enrollment.

Agent enrollment

Module Error code Error title Error message
Network WOA_C0001 Network Error Please check the network connectivity. If the problem continues, please contact your administrator.
License WOA_E5001 License Error All licenses have expired or there are no remaining license quantities. Please contact your administrator.
WOA_E5002 License Error An error has occurred while processing licenses within the server.
WOA_E5010 License Expired The license associated with this device has expired. Please contact your administrator.
Enroll WOA_E5003 Enrollment Failure Failed to enroll the Samsung Knox Manage service. If the problem continues, please contact your administrator.
WOA_E5004 Enrollment Failure Failed to enroll the Samsung Knox Manage service. If the problem continues, please contact your administrator.
WOA_E5005 Enrollment Failure Failed to enroll the Samsung Knox Manage service. If the problem continues, please contact your administrator.
WOA_E5006 Enrollment Failure Failed to enroll the Samsung Knox Manage service. If the problem continues, please contact your administrator.
WOA_E5007 Enrollment Failure Failed to enroll the Samsung Knox Manage service. If the problem continues, please contact your administrator.
WOA_E5008 Enrollment Failure Failed to enroll the Samsung Knox Manage service. If the problem continues, please contact your administrator.
WOA_E5009 Enrollment Failure Failed to enroll the Samsung Knox Manage service. If the problem continues, please contact your administrator.
Enrollment Token WOA_E3001 Invalid Enrollment Token Failed to send Enrollment Token to Knox Manage server.
WOA_E3002 Invalid Enrollment Token Enrollment Token contained in the QR code does not exist on server. If the problem continues, please contact your administrator.
WOA_E3003 Invalid Enrollment Token Enrollment Token contained in the QR code has been deleted from server. If the problem continues, please contact your administrator.
WOA_E3004 Invalid Enrollment Token Enrollment Token contained in QR code has expired. If the problem continues, please contact your administrator.
Provision WOA_E3005 Public Key Not Found Temporarily unable to find the public key on the server. Please try again or contact your administrator if the problem continues.
WOA_E3006 Device Info Not Found Unable to find the device Information on the server. Please contact your administrator.
WOA_E3007 Expired Device The device is expired. If using force unenrollment, the device can be re-enroll. Please try again or contact your administrator if the problem continues.
WOA_E3008 Server Provisioning Error A temporary error has occurred during the provisioning process. Please try again or contact your administrator if the problem continues.
WOA_E3009 Private Key Not Found Temporarily unable to find the private key on the server. Please try again or contact your administrator if the problem continues.
WOA_E3010 Network Error Please check the network connectivity. If the problem continues, please contact your administrator.
Enrollment Spec WOA_E4001 Message Version Not Defined Failed to enroll in Knox Manage because the message version is not defined. Please contact your administrator.
WOA_E4002 Invalid App Signature Failed to enroll in Knox Manage because the signature information is different. Please contact your administrator.
PushRegistration WOA_E1001 Push Token Error Failed to issue the push token. If the problem continues, please contact your administrator.
Etc. WOA_E0001 Enrollment Failure Failed to enroll the Samsung Knox Manage service. If the problem continues, please contact your administrator.
WOA_E2001 No Permission For Enrollment If you do not agree to permissions, you will not be able to use Samsung Knox Manage.

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