Restrict device users from adding accounts

Last updated April 29th, 2026

Categories:

Environment

  • Knox Manage
  • Android Enterprise
  • Fully managed device

Overview

There may be instances where you’re required to restrict device users from adding select account types to their managed device.

How to restrict addition of unmanaged accounts on the device per app

To block specific account types while allowing others, configure a blocklist in your profile policy:

  1. On the Knox Manage console, go to Profile and select the profile policy you’d like to modify.

  2. On the Set Policy page, click Android Enterprise > System policy drawer, and configure the following policies:

    Policy Value
    Add or Delete Account Allow
    Add or Delete Account > Account Type Allowlist and Blocklist Blocklist Setting
    Add or Delete Account > Account List Enter Account Name
  3. Click Save to save the profile. Alternately, click Save & Assign to push the changes to devices.

  4. In the Save & Assign dialog, click OK to confirm.

  5. If the Profile Version Update dialog displays, click OK to update the profile version.

  6. On the Assign Profile page, select your device(s) and click Assign & Push. The Push Profile dialog displays.

  7. Review the changes and click OK.

How to restrict addition of unmanaged accounts device-wide

To block all account additions on the device entirely, disallow the Add or Delete Account policy:

  1. On the Knox Manage console, go to Profile and select the profile policy you’d like to modify.

  2. On the Set Policy page, click Android Enterprise > System policy drawer, and configure the following policies:

    Policy Value
    Add or Delete Account Disallow
  3. Save and assign the profile, following steps 3-7 from the per-app procedure above.

List of account names for common apps

The following table details a list of common account types:

Service Account type Description
Samsung Email com.samsung.android.exchange Microsoft Exchange account
com.samsung.android.email POP3/IMAP account
com.samsung.android.ldap LDAP account
Samsung com.sds.sso.agent Knox SSO Agent
com.osp.app.signin Samsung Account
com.samsung.android.coreapps Samsung Experience Service
Google com.google Google Mail account
com.google.android.gm.exchange Microsoft Exchange account by Google Mail
com.google.android.gm.pop3 Personal POP3 by Google Mail
com.google.android.gm.legacyimap IMAP by Google Mail
com.google.android.apps.tachyon Google Meet
com.google.work Managed Android Enterprise accounts
Microsoft com.microsoft.office.outlook.user_account Microsoft Outlook
com.microsoft.office Microsoft 365
com.microsoft.skydrive Microsoft OneDrive
com.microsoft.workaccount Microsoft Intune Company Portal Managed Account
com.microsoft.sharepoint Microsoft Sharepoint
com.microsoft.teams Microsoft Teams

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