How to set up automatic collection of device information in Knox Manage

Environment

• Knox Manage

Overview

Information is collected when a device is first enrolled in Knox Manage. For example, on the Knox Manage console, you can view the number of apps installed, storage space left on the device, and the remaining battery level from the Knox Manage console.

After the device’s been enrolled, unless the Inventory Scheduler is configured, you’ll need to manually send a device command to refresh this information.

This article guides you through the steps on how to automatically collect information about your enrolled devices using Inventory Scheduler, without requiring a device command.

How do I automatically collect device info in Knox Manage?

Knox Manage offers a scheduler feature that allows you to automatically collect device information after a certain time interval. You can configure this interval by following the below steps:

1. On the Knox Manage console, navigate to Setting > Configuration > Basic Configuration.
2. On the Device tab, under Inventory Scheduler, enter a value from 4-24 for the Inventory Collection Interval fields (in hours).
3. Click Save.

After configuring the Inventory Collection Interval, the device info refreshes after the preset amount of time. The shortest length of time you can set for the refresh is 4 hours, up to a 24-hour period.

Additional information

• To learn more about Knox Manage’s Inventory Collection feature, see the Knox Manage admin guide.