Features overview
Last updated January 25th, 2024
This section presents an overview of the features of E-FOTA, as well as a breakdown of the available tutorials, to help you understand the service.
Overview
Here’s an overview of the features Knox E-FOTA offers:
| Feature | Description |
|---|---|
| Selective OS version | Select an OS version to be deployed to the devices, and prevent updates to OS versions that haven't been verified with internal apps. |
| Forced update (silent) | Deploy OS updates to devices without requiring user interaction. |
| Scheduled update | Set a specific date and time range (for example, non-business hours) to download and install an OS update. |
| Forced update (critical) | Allow the user to postpone an update (with a maximum delay duration) during an ongoing critical job. |
| Additional campaign options |
Set the following options:
|
| Ability to view the campaign status | View the status of campaign operations. |
| Monitoring dashboard | Monitor various metrics through a dashboard. |
| Independent console | Perform administrative tasks through a console. |
| Network bandwidth control | Deploy firmware updates within a set maximum bandwidth. |
| Wi-Fi only mode | Save on cellular usage costs by setting downloads and updates to occur only through Wi-Fi. |
| Sequential updates per campaign | Update from any version to a target version with just one campaign. You don't need to create multiple campaigns to incrementally update a device from its current version to a target version. |
| Ability to sync device group and organization information with EMM | Import device groups from your EMM. Connecting Knox E-FOTA to your EMM ensures your device groups are never out of sync. Device information is managed in the EMM so that the Knox E-FOTA admin doesn't have to do it manually. |
| Automatic client app installation through EMM | For certain EMMs, you can simplify the onboarding process by pushing the Knox E-FOTA client app on to devices. |
| Push and poll |
Push campaign updates immediately from the Knox E-FOTA server to assigned devices. There's no need to wait for devices to poll the Knox E-FOTA server. Poll the server for campaign updates. The client app periodically checks the policy and applies any campaign updates that might not have successfully been applied to it. |
| Device registration through Knox Deployment Program |
Resellers can automatically upload your devices to Knox E-FOTA so that you don't have to add them yourself. You can auto-approve their uploads and auto-assign the devices to a default campaign. This feature is only available through Knox Deployment Program. |
| Out-of-box installation of Knox E-FOTA client app | For devices purchased through a reseller, running Android 9 or higher, the client app is automatically installed during the out-of-box experience. |
| Support for multiple licenses | Add licenses as needed to support more devices, while keeping existing licenses active. |
| Consolidated admin access | Sign in to the Knox Admin Portal once and gain access to all Knox cloud services products you're subscribed to. |
Tutorials
The following are the tutorials available for Knox E-FOTA:
| Tutorial | Description |
|---|---|
| Create a campaign | Define an operation that deploys a firmware update to devices. |
| Push and poll | Push a firmware update to devices or manually poll the Knox E-FOTA server for updates. |
| Monitor operations | Monitor device statuses. |
| Manage devices | View device information and device logs; perform common operations on devices. |
| Unenroll devices | Unenroll devices from Knox E-FOTA and re-enable B2C FOTA updates. |
| Manage roles | Invite sub-admins and viewers. |
| Join Knox E-FOTA | Accept an invitation to manage or view Knox E-FOTA. |
| View the activity log | View or download a list of activities performed on the console. |
On this page
Is this page helpful?