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Manage devices

Last updated December 14th, 2023

Like Knox E-FOTA, Knox E-FOTA On-Premises lets you manage devices directly from the console.

To view the device list:

  1. Sign in to the Knox E-FOTA On-Premises console. Ensure you’re in the correct workspace by verifying the workspace name in the upper-right corner of the console.
  2. Go to Devices.

A device list opens with the following information:

Field Description
DEVICE The IMEI/MEID or serial number of the device.

The enrollment status of the device, which can be one of the following:

  • Enrollment pending
  • Enrolled
  • Unenrollment pending
  • Not enrolled
SALES CODE The country-specific code, or CSC, of the device.
FIRMWARE VERSION The OS version the device is currently running. Hover over the version to display the full name.
CAMPAIGN The Knox E-FOTA On-Premises campaign the device is currently assigned to. Hover over the campaign name to display the full name in a tooltip.
UPDATE STATUS The download and installation status of the new firmware.
MODIFIED The date the device information was last modified.
SOURCE The method through which the device was uploaded.

See Manage devices in the Knox E-FOTA admin guide for descriptions of device actions and statuses.

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