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Prerequisites for connecting to IBM

Last updated July 26th, 2023

This section describes prerequisite procedures you need to perform before you can start connecting to IBM.

Step 1: Create a role

  1. Sign in to the IBM MaaS 360 admin portal.

  2. Click Setup > Portal Administration > Roles.

  3. Click Add Role.

  4. Enter a name and description for the new role.

  5. Under Select Mode of Creation, select Create new.

  6. Click Next.

  7. In the Grant Access Rights screen, select Web Service - Access Keys.

  8. Click Save.

  9. In the Security Check popup, enter your admin password and then click Confirm. The role is created.

  10. Sign out and sign back in.

    This is required if you are assigning yourself the new role. In your original login session, you don’t have the new role, so you won’t be able to use it to generate the access key. After you sign out and sign back in, your new login session will have the new role, and you can generate the access key.

Step 2: Generate an access key

This is a continuation of the previous procedure.

  1. Click Setup > Web Services API > Manage Access Keys.

  2. Click Generate Access Key.

  3. Next to Type, ensure that MaaS360 Web Services is selected.

  4. Enter a unique key name.

  5. Click Generate.

  6. In the Security Check popup, enter your admin password and then click Confirm. The access key is generated and its details are shown. Take note of the following:

    • Platform ID
    • Version
    • App ID
    • Access key
  7. Click Close.

Step 3: Set up Android Enterprise

This is a continuation of the previous procedure.

Ensure that popups are enabled for the IBM MaaS 360 admin portal.

  1. Click Setup > Services & Settings > Services.

  2. In the Services screen, click Mobile Device Management.

  3. Select Enable Android Enterprise Solution Set.

  4. In the Security Check popup, enter your admin password and then click Confirm.

  5. Under Enable Android Enterprise Solution Set, select Enable via Managed Google Play Accounts (no G-suite for business). If managed Google Play is not yet set up, perform the following steps:

    1. Follow the prompts to sign up and enable managed Google Play.

    2. In the Confirm Android Managed Google Play Accounts Enablement popup, click Enable.

    3. In the Security Check popup, enter your admin password and then click Confirm.

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