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Complete enrollment

Last updated July 26th, 2023

Once the Knox E-FOTA app is installed on the device user’s device, they must launch the app to complete the enrollment process.

Ensure that the device user performs the following steps:

  1. Launch the Knox E-FOTA app.

    launch efota app

  2. Accept the terms and conditions.

    terms and conditions

  3. Device enrollment starts.

    enrollment in progress

  4. When enrollment is complete, the client app shows that the device is in the Enrolled state. A license is automatically assigned to the device once enrollment is complete. A valid license should be added to Knox E-FOTA before device enrollment to ensure that license auto assignment succeeds. For more information on licenses, see Get a license. If devices are assigned to a license that will expire within two days, they are automatically re-assigned to another active license. You can still manually replace licenses and unenroll devices as needed.

    enrolled device status

In the Knox Admin Portal, the device’s status is Enrolled.

enrolled status

At this point, the B2C FOTA updates are disabled. To verify whether B2C FOTA updates have been successfully disabled on a device, the device user can go to Settings > Software update. If B2C FOTA updates are disabled, the options in this screen are greyed out (disabled).

b2c updates disabled

The device can now be managed with Knox E-FOTA.

Tutorial Progress

Congratulations! You’ve completed 5/5 steps of this tutorial! You’re ready to use Knox E-FOTA.

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