Add device groups from VMware

This procedure describes how to connect to your VMware account and select the device groups you want to sync with Knox E-FOTA.

This procedure assumes that you have the prerequisites needed to connect to VMware.

To add device groups from VMware:

1. Sign in to the Knox Admin Portal. In the left sidebar, click Knox E-FOTA.

2. Go to EMM groups and then click Connect EMM.

   

3. Select VMware Workspace ONE.

4. Enter your login credentials: you can authenticate in one of the following ways:

   • Username — Username of your VMware account.

   • Password — Password of your VMware account.

   • URL — Your VMware Workspace One URL followed by /API/MDM.

   • API Key — REST API key created using the VMware console. For information on how to create this key, see Create a REST API key on VMware.

   • Client ID — The client ID generated in your VMware console.

   • Client secret — The client secret generated in your VMware console.

   • URL — Your VMware Workspace One URL followed by /API/MDM.

   • API Key — REST API key created using the VMware console. For information on how to create this key, see Create a REST API key on VMware.

   

5. Click Connect. The device groups from VMware are loaded.

6. Select the device groups you want to sync to Knox E-FOTA. Only Samsung devices are shown in the device groups.

   

7. Click Add E-FOTA Groups.

   The device groups are added to Knox E-FOTA and their details are synced from your EMM. Once the sync is done, you can click on a device group name to view the devices in that group.

   You cannot modify device group information on Knox E-FOTA. This is only possible through your EMM’s console. Every 24 hours, device group information is synced from your EMM to Knox E-FOTA. You can also do a manual sync by clicking Sync now at the top-right corner of the EMM groups tab.

   

   The Last synced on time updates instantly when you sync changes from a group using Manage EMM groups, Sync now, or Periodic Auto Sync.