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Knox cloud services enrollment order when an organization has multiple Knox cloud services

Last updated July 26th, 2023

Categories:

Environment

  • Knox E-FOTA

Overview

When an organization has multiple Knox cloud services, the order of enrollment for the Knox cloud services is as follows:

Products Sequence Flow
Knox E-FOTA, Knox Configure, and Knox Asset Intelligence
  1. Knox Configure

  2. Knox E-FOTA

  3. Knox Asset Intelligence

After the Knox Configure enrollment and device setup wizard, the Knox Enrollment Service (KES) downloads the Knox E-FOTA client app. Enrollment of Knox E-FOTA begins. Once complete, KES downloads the Knox Asset Intelligence agent and begins enrollment.
Knox E-FOTA, Knox Mobile Enrollment, and Knox Asset Intelligence
  1. Knox E-FOTA

  2. Knox Mobile Enrollment

  3. Knox Asset Intelligence

After the device setup wizard, KES downloads the Knox E-FOTA client app. Enrollment of Knox E-FOTA begins. Once complete, enrollment of Knox Mobile Enrollment begins. Once complete, KES downloads the Knox Asset Intelligence agent and begins enrollment.
Knox E-FOTA, Knox Mobile Enrollment Device Owner (DO), and Knox Asset Intelligence
  1. Knox Mobile Enrollment DO

  2. Knox E-FOTA

  3. Knox Asset Intelligence

After the Knox Mobile Enrollment DO enrollment and device setup wizard, KES downloads the Knox E-FOTA client app. Enrollment of Knox E-FOTA begins. Once complete, KES downloads the Knox Asset Intelligence agent and begins enrollment.
Knox E-FOTA, Knox Configure, Knox Mobile Enrollment, and Knox Asset Intelligence
  1. Knox Configure

  2. Knox E-FOTA

  3. Knox Mobile Enrollment

  4. Knox Asset Intelligence

After the Knox Configure enrollment and device setup wizard, KES downloads the Knox E-FOTA client app. Enrollment of Knox E-FOTA begins. Once complete, enrollment of Knox Mobile Enrollment begins. Once complete, KES downloads the Knox Asset Intelligence agent and begins enrollment.
Knox E-FOTA, Knox Configure, Knox Mobile Enrollment DO, and Knox Asset Intelligence
  1. Knox Mobile Enrollment DO

  2. Knox Configure

  3. Knox E-FOTA

  4. Knox Asset Intelligence

After the Knox Mobile Enrollment DO enrollment, Knox Configure enrollment, and device setup wizard, KES downloads the Knox E-FOTA client app. Enrollment of Knox E-FOTA begins. Once complete, KES downloads the Knox Asset Intelligence agent and begins enrollment.

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