Unable to view lock screen when using Knox Remote Support on desktop
- Knox SDK
- Knox Remote Support
When using Knox Remote Support to control a device, users may encounter an issue where the lock screen of the device is displayed as a black screen on the Knox Remote Support interface.
Use of FLAG_SECURE in the lock screen
Apps that use
FLAG_SECURE can prevent their content from being shown on certain displays. As of Android 13, the lock screen sets this flag when displaying a PIN, password, or pattern prompt, causing the Knox Remote Support interface to display a black screen instead.
- For more information about FLAG_SECURE, refer to Remote Viewing.
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