Knox MSP Portal

Knox MSP Portal is a single-pane-of-glass service that allows Managed Service Providers (MSPs) to remotely manage Knox cloud services on behalf of their enterprise customers. You can access the functionality of Knox MSP Portal through a web console or a REST API to integrate these capabilities into your web service.

Audience

This guide is intended for web developers and IT administrators who want to integrate the functionality of Knox MSP Portal into their own web services or manage enterprise customers through automated workflows.

Prerequisites

• A valid Samsung Knox partner account
• Knox Developer Portal access

Key capabilities

The Knox MSP Portal API allows you to:

• Create a new managed customer
• Add an existing managed customer to your MSP account
• Update details of an existing managed customer
• Remove a managed customer from your account
• Get a managed customer’s details
• Get details of all or specific managed customers

Use cases

Knox MSP Portal is primarily designed for Managed Service Providers who need to:

• Scale customer management: Efficiently manage multiple enterprise customers from a single interface
• Automate provisioning: Streamline the onboarding process for new customers through API integration
• Centralize administration: Maintain oversight of all managed customer accounts and their Knox services
• Customize service offerings: Tailor Knox cloud services to meet specific customer requirements

Where to start