Back to top

How to allow incoming calls when the device is locked in Knox Guard?

Last updated July 26th, 2023

Overview

This feature allows end users to receive incoming calls from allow-listed numbers even if the device is locked. Calls from up to 10 numbers can be allowed and remaining will be blocked.

Steps need to be followed:

KG Portal Policies > Default lock Screen > Incoming Calls > Check Block incoming calls when device is locked > Input number in Allow calls from the following phone numbers > Click on Plus Icon if more numbers need to be added.

Additional Information

To read more about Knox Guard, please refer Knox Guard Guide or mail us to knoxguard@samsung.com

Back to KBAs

Is this page helpful?