Knox Guard knowledge base articles

Available articles

Galaxy A17 device stuck in the activating state

How to add a device back into Knox Guard

How to activate a device in Knox Guard

How to connect locked devices to the Internet

Unable to enroll device in a UEM

Support app unable to launch from lock screen

End of support notice for Galaxy A03 and Galaxy A03 Core device activations

After the initial device setup, when does it connect with the Knox Guard service?

How to display app icons on the lock screen?

How to stop blinking reminders on an overdue device?

The device is locked with the notification "This phone can't be used without authorization," but its status on the Knox Guard console is marked as active.

Update Lock screen Message without changing Device Status

What happens to a Knox Guard managed device once it is fully paid for by the end user?

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