Outgoing call control

The Outgoing call control device action allows you to restrict a device’s ability to make phone calls. Restrictions are enabled per device and function independently of the SIM control policy. As such, you can use this feature to apply call restrictions that aren’t tied to the device’s SIM.

When call controls are enabled, the device user can only call numbers added to the contact allowlist. You can allowlist up to ten phone numbers. Emergency calls are exempt from this restriction.

Enable outgoing call controls

To enable outgoing call controls for a device:

1. On the Devices page, select the device you wish to update.

2. Click ACTIONS > Manage device > Outgoing call control.

3. Enable Control outgoing calls.

4. Enter up to ten phone numbers to allowlist. You must allowlist at least one number. Phone numbers can only contain numbers and the following symbols: #, +, *.

5. Enter a Message that states why restrictions were applied, and if applicable, what actions the device user can take to remove these limitations.

   You can also configure how and when this message displays on devices:

   • Persistent notification: The message displays permanently in the notification panel.
   • Dismissible notification: Device users can remove the message from the notification panel. You can also choose for the message to Show after device reboot.

6. Click SAVE.