Back to top

Location overview

Last updated July 26th, 2023

To help effectively manage your enterprise fleet, Knox Asset Intelligence provides a robust asset tracking solution that allows you view the indoor and outdoor location of your devices in real time. Through the Location dashboard, you can easily send commands to locate lost or stolen devices, send notifications to device users, or ping devices to get their last-known location.

Indoor location tracking is currently in a Labs state. While it remains in this state, customers can take full advantage of the current feature set, but are limited to a select number of devices and Access Point (AP) models. Samsung will continue to enhance current features and add new functionality for customers to use during the Labs state.

Supported devices

To use Knox Asset Intelligence location features, you’ll need to ensure that your devices are compatible.

Outdoor tracking

Outdoor location tracking features are GPS-based, and are available on all Knox Asset Intelligence supported devices by default. For a complete list of devices that support outdoor location tracking features, see Devices secured by Knox

Indoor tracking

Indoor location tracking features are supported by a limited number of devices. In addition to the devices, indoor location tracking also requires compatible Access Points (APs) in order to work. See the following list of compatible devices and Access Points:

Supported devices

Model name Model number
Galaxy S23 SM-S911N, SM-S911U1, SM-S911U, SM-S911BE, SM-S911B, SM-S911W, SM-S9110, SCG19, SC-51D, SM-S911C
Galaxy S23+ SM-S916N, SM-S916U, SM-S916U1, SM-S916BE, SM-S916B, SM-S916W, SM-S9160
Galaxy S23 Ultra SM-S918N, SM-S918U1, SM-S918U, SM-S918BE, SM-S918B, SM-S918W, SM-S9180, SCG20, SC-52D
Galaxy S22 SM-S901U1, SM-S9010, SCG13, SC-51C, SM-S901E, SM-S901B, SM-S901N, SM-S901U, SM-S901W
Galaxy S21 FE 5G SM-G990B, SM-G990E, SM-G990U, SM-G990W, SM-G990W2, SM-G990U2, SM-G9900, SM-G990B2, SM-G990U1, SM-G990U3
Galaxy S20 FE 5G SM-G781V, SM-G781U, SM-G781N, SM-G781B, SM-G781W, SM-G7810, SM-G781U1
Galaxy Z Flip4 5G SM-F721N, SM-F721U, SM-F721BE, SM-F721B, SM-F721C, SM-F721W, SM-F7210, SM-F721U1, SCG17, SC-54C
Galaxy Z Flip3 5G SM-F711N, SM-F711B, SM-F711U, SM-F711U1, SM-F7110, SC-54B, SCG12, SM-F711W
Galaxy Z Flip 5G SM-F707N, SM-F707U, SM-F707B, SM-F7070Y, SM-F7070, SM-F707W, SM-F707U1, SCG04
Galaxy Z Fold4 5G SM-F936N, SM-F936U, SM-F936BE, SM-F936B, SM-F936W, SM-F9360, SM-F936U1, SCG16, SC-55C
Galaxy Z Fold3 5G SM-F926B, SM-F926N, SM-F926U, SM-F926U1, SM-F926W, SM-F9260, SCG11, SC-55B
Galaxy Z Fold2 5G SM-F916N, SM-F916U, SM-F9160, SM-F916W, SM-F916Q, SCG05, SM-F916U1, SM-F916B
Galaxy XCover 6 Pro SM-G736B, SM-G736W, SM-G736U1, SM-G736U
Galaxy Tab Active4 Pro SM-T630, SM-T638B
Galaxy Tab Active4 Pro 5G SM-T636B, SM-T636N, SM-T638U
Galaxy Tab S8 SM-X706B, SM-X706N, SM-X706C, SM-X700
Galaxy Tab S7 SM-T875N, SM-T875, SM-T870, SM-T878U

Supported Access Points

Model name Firmware version
Aruba WiFi6 AP5xx (except AP503) 8.10 or later
Aruba WiFi6E AP6xx 8.10 or later

Indoor location tracking common terms

While using the Location dashboard, you’ll encounter the following terms when using indoor location tracking features:

  • Venue — The boundaries of a property, such as a campus or location with buildings and outdoor operations.
  • Single Building — A venue has at least one building. A 30-meter boundary is added around each building in the processing phase.
  • Multiple Buildings — Some venues have more than one building. You can set up or publish buildings individually.
  • Immovable asset — An object that is usually static after installation, or won’t need to be replaced for a long time. For example, Wi-Fi access points are immovable assets. Currently, the indoor location features supports 802.11mc Wi-Fi access points.
  • Movable asset — A mobile device like a phone or tablet.

Is this page helpful?