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Access Denied error occurs after enrolling in Knox Configure China

Last updated July 26th, 2023



  • Knox Configure China


With Knox Configure, you can complete the setup wizard on a device and assign it a profile. However, when accessing to start enrollment after setup, the web page fails to load.

Knox Configure Access Denied Code


Although the Knox Configure China Portal has the region-appropriate cn top-level domain (, the enrollment service is hosted on the global samsungknox domain (


On your device, open a web browser and go to Tap FIRST-TIME ENROLLMENT to start enrollment.

Knox Configure Global Enrollment

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