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How to bulk query devices with Knox Configure China

Last updated July 26th, 2023



  • Knox Configure China


This article provides information on how to bulk query devices with Knox Configure China.

All devices must already exist in your Knox device inventory. You can query a maximum of 10,000 devices per upload.

How to bulk query devices

To bulk query devices:

  1. Sign in to Knox Configure China with your Knox credentials.

  2. Go to Devices.

    Knox Configure China side menu

  3. Click Action > Bulk query devices.

    Knox Configure China bulk query devices

  4. Click Download CSV file template.

  5. Open the CSV file in a text editor or spreadsheet app, and enter the device IDs you want to query. Device IDs can either be the device’s IMEI/MEID or serial number.

  6. Upload the filled CSV template, then click Submit.

    Knox Configure China device upload

    The console shows the status of all devices included in the CSV file that was uploaded.

    Knox Configure China device inventory

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