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Enroll your devices

Last updated August 18th, 2023

Knox Mobile Enrollment lets device users enroll devices in an EMM either through the out-of-box experience (OOBE) flow, QR code, or the Knox Deployment App.

Out-of-box experience

To enroll devices through the OOBE flow, the device user must:

  1. Turn on the device and connect to the internet.

  2. If prompted, tap I agree if they agree with the Security statement and the Knox Privacy Policy, then tap Next.

  3. Enter the user credentials and tap Confirm.

The device user credentials are validated and the device is successfully enrolled in the configured EMM.

QR code

Knox Mobile Enrollment allows you to enroll reseller-uploaded devices running Android 10 or higher using a QR code. QR codes contain the correct Wi-Fi credentials and enables you to directly connect to a Wi-Fi network after scanning the QR code, simplifying device enrollment.

To enroll using QR code, the device user must:

  1. Draw a plus sign (+) gesture on the device. This action activates the device’s camera in QR code recognition mode.

  2. Tap QR code to initiate QR code enrollment.

  3. If the QR code contains Wi-Fi credentials, a Wi-Fi connection is automatically established. Otherwise, enter the Wi-Fi credentials.

  4. Tap Continue and follow the instructions.

  5. When prompted, enter the EMM credentials.

  6. Tap Finish to complete enrollment.

By default, QR codes are used only for devices uploaded by resellers. However, you can also use QR codes to enroll devices that aren’t uploaded by a reseller. To do so, select allow QR code enrollment for devices not uploaded by resellers when you create an Android Enterprise profile.

Knox Deployment App

For devices that aren’t uploaded by resellers, the Knox Deployment App also lets device users enroll devices in an EMM. See Knox Deployment App for more information.

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