Back to top

Manage advanced profile licenses

Last updated September 18th, 2023

Knox Mobile Enrollment advanced profiles offer several advanced features. However, you must have an active Knox Suite license to view and use these advanced features.

Furthermore, if an advanced profile is assigned to a device but there are no Knox Suite license assignments remaining in your tenant, you won’t be able to use any of the advanced features that are associated with the advanced profile. Even if you successfully enroll with KME, since you don’t have a Knox Suite license, it will automatically be enrolled with a regular profile instead.

Advanced profiles and license assignments

License assignments govern how advanced profiles affect the device status. This relationship spans three scenarios.

Scenario Outcome Device status
Devices with a Knox Suite license and available license seats Devices are activated with advanced profile functionality during out-of-box experience (OOBE) Enrolled
Devices with a Knox Suite license and unavailable license seats Devices aren’t activated with advanced profile functionality Enrolled (restricted)
Devices without a Knox Suite license EMM enrollment and device settings are applied successfully. Advanced profile functionality won’t be available Enrolled (restricted)

Is this page helpful?